Workforce Management Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Market Overview:
The global workforce management market size reached US$ 5.5 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 9.8 Billion by 2028, exhibiting a growth rate (CAGR) of 10.5% during 2023-2028.
Workforce management (WFM) refers to a collection of tools and processes that enables an organization to monitor and centralize the data for their human resource utilization. It includes various performance-based software and tools to enhance the efficiencies of front-line supervisors, corporate management, managers and workers across the organization. It can perform multiple functions, such as workforce forecast and scheduling, HR management and workforce analysis. It can also create customized workflows that enhance overall productivity and make decision-making more efficient. Owing to this, it finds extensive applications across various industries, including banking, financial services, and insurance (BFSI), medical, government & defense, transportation & logistics, retail and information technology (IT).
The growing need for automation across industries, along with the increasing adoption of cloud-based solutions, is one of the key factors driving the growth of the market. With an increasing focus on workforce optimization, organizations are extensively employing WFM solutions to manage time and avoid duplication of tasks. Furthermore, cloud-based solutions minimize the requirements for physical hardware, which is also boosting the adoption of these solutions in organizations. The platform also reduces the overall operational costs and enhances the scalability of the infrastructure by providing access to various endpoints. Additionally, increasing penetration of smartphones, along with the prevailing trend of Bring-Your-Own-Devices (BYOD), is also creating a positive impact on the market growth. With the deployment of WFM solutions, the employer can track the progress on tasks at any point of time while providing the employees with secure access to official files. Other factors, including rapid urbanization, especially in developing economies, rising awareness about the benefits of WFM, and extensive research and development (R&D) activities in the field of IT, are projected to drive the market in the upcoming years.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global workforce management market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on solution, service, deployment type, organization size and vertical.
Breakup by Solution:
Absence Management
Performance Management
Workforce Scheduling
Time and Attendance Management
Workforce Analytics
Others
Breakup by Service:
Implementation Services
Support and Maintenance Services
Training and Education Services
Breakup by Deployment Type:
Cloud-based
On-premises
Breakup by Organization Size:
Small and Medium-sized Enterprises (SMEs)
Large Enterprises
Breakup by Vertical:
Government and Defense
Banking, Financial Services, and Insurance (BFSI)
Healthcare
Transportation and Logistics
Telecom and IT
Consumer Goods and Retail
Manufacturing
Energy and Utilities
Others
Breakup by Region:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
Competitive Landscape:
The competitive landscape of the industry has also been examined with some of the key players being ADP, Atoss Software AG, HotSchedules Inc., Huntington Business Systems, IBM, Kronos Inc., Oracle Corporation, Reflexis Systems, SAP SE, Ultimate Software Group Inc., Verint Systems, Workday Inc., WorkForce Software LLC, etc.
Key Questions Answered in This Report
1. What was the size of the global workforce management market in 2022?
2. What is the expected growth rate of the global workforce management market during 2023-2028?
3. What are the key factors driving the global workforce management market?
4. What has been the impact of COVID-19 on the global workforce management market?
5. What is the breakup of the global workforce management market based on the solution?
6. What is the breakup of the global workforce management market based on the deployment type?
7. What is the breakup of the global workforce management market based on organization size?
8. What is the breakup of the global workforce management market based on the vertical?
9. What are the key regions in the global workforce management market?
10. Who are the key players/companies in the global workforce management market?
- 1 Preface
- 2 Scope and Methodology
- 2.1 Objectives of the Study
- 2.2 Stakeholders
- 2.3 Data Sources
- 2.3.1 Primary Sources
- 2.3.2 Secondary Sources
- 2.4 Market Estimation
- 2.4.1 Bottom-Up Approach
- 2.4.2 Top-Down Approach
- 2.5 Forecasting Methodology
- 3 Executive Summary
- 4 Introduction
- 4.1 Overview
- 4.2 Key Industry Trends
- 5 Global Workforce Management Market
- 5.1 Market Overview
- 5.2 Market Performance
- 5.3 Impact of COVID-19
- 5.4 Market Forecast
- 6 Market Breakup by Solution
- 6.1 Absence Management
- 6.1.1 Market Trends
- 6.1.2 Market Forecast
- 6.2 Performance Management
- 6.2.1 Market Trends
- 6.2.2 Market Forecast
- 6.3 Workforce Scheduling
- 6.3.1 Market Trends
- 6.3.2 Market Forecast
- 6.4 Time and Attendance Management
- 6.4.1 Market Trends
- 6.4.2 Market Forecast
- 6.5 Workforce Analytics
- 6.5.1 Market Trends
- 6.5.2 Market Forecast
- 6.6 Others
- 6.6.1 Market Trends
- 6.6.2 Market Forecast
- 7 Market Breakup by Service
- 7.1 Implementation Services
- 7.1.1 Market Trends
- 7.1.2 Market Forecast
- 7.2 Support and Maintenance Services
- 7.2.1 Market Trends
- 7.2.2 Market Forecast
- 7.3 Training and Education Services
- 7.3.1 Market Trends
- 7.3.2 Market Forecast
- 8 Market Breakup by Deployment Type
- 8.1 Cloud-based
- 8.1.1 Market Trends
- 8.1.2 Market Forecast
- 8.2 On-premises
- 8.2.1 Market Trends
- 8.2.2 Market Forecast
- 9 Market Breakup by Organization Size
- 9.1 Small and Medium-sized Enterprises (SMEs)
- 9.1.1 Market Trends
- 9.1.2 Market Forecast
- 9.2 Large Enterprises
- 9.2.1 Market Trends
- 9.2.2 Market Forecast
- 10 Market Breakup by Vertical
- 10.1 Government and Defense
- 10.1.1 Market Trends
- 10.1.2 Market Forecast
- 10.2 Banking, Financial Services, and Insurance (BFSI)
- 10.2.1 Market Trends
- 10.2.2 Market Forecast
- 10.3 Healthcare
- 10.3.1 Market Trends
- 10.3.2 Market Forecast
- 10.4 Transportation and Logistics
- 10.4.1 Market Trends
- 10.4.2 Market Forecast
- 10.5 Telecom and IT
- 10.5.1 Market Trends
- 10.5.2 Market Forecast
- 10.6 Consumer Goods and Retail
- 10.6.1 Market Trends
- 10.6.2 Market Forecast
- 10.7 Manufacturing
- 10.7.1 Market Trends
- 10.7.2 Market Forecast
- 10.8 Energy and Utilities
- 10.8.1 Market Trends
- 10.8.2 Market Forecast
- 10.9 Others
- 10.9.1 Market Trends
- 10.9.2 Market Forecast
- 11 Market Breakup by Region
- 11.1 North America
- 11.1.1 United States
- 11.1.1.1 Market Trends
- 11.1.1.2 Market Forecast
- 11.1.2 Canada
- 11.1.2.1 Market Trends
- 11.1.2.2 Market Forecast
- 11.2 Asia Pacific
- 11.2.1 China
- 11.2.1.1 Market Trends
- 11.2.1.2 Market Forecast
- 11.2.2 Japan
- 11.2.2.1 Market Trends
- 11.2.2.2 Market Forecast
- 11.2.3 India
- 11.2.3.1 Market Trends
- 11.2.3.2 Market Forecast
- 11.2.4 South Korea
- 11.2.4.1 Market Trends
- 11.2.4.2 Market Forecast
- 11.2.5 Australia
- 11.2.5.1 Market Trends
- 11.2.5.2 Market Forecast
- 11.2.6 Indonesia
- 11.2.6.1 Market Trends
- 11.2.6.2 Market Forecast
- 11.2.7 Others
- 11.2.7.1 Market Trends
- 11.2.7.2 Market Forecast
- 11.3 Europe
- 11.3.1 Germany
- 11.3.1.1 Market Trends
- 11.3.1.2 Market Forecast
- 11.3.2 France
- 11.3.2.1 Market Trends
- 11.3.2.2 Market Forecast
- 11.3.3 United Kingdom
- 11.3.3.1 Market Trends
- 11.3.3.2 Market Forecast
- 11.3.4 Italy
- 11.3.4.1 Market Trends
- 11.3.4.2 Market Forecast
- 11.3.5 Spain
- 11.3.5.1 Market Trends
- 11.3.5.2 Market Forecast
- 11.3.6 Russia
- 11.3.6.1 Market Trends
- 11.3.6.2 Market Forecast
- 11.3.7 Others
- 11.3.7.1 Market Trends
- 11.3.7.2 Market Forecast
- 11.4 Latin America
- 11.4.1 Brazil
- 11.4.1.1 Market Trends
- 11.4.1.2 Market Forecast
- 11.4.2 Mexico
- 11.4.2.1 Market Trends
- 11.4.2.2 Market Forecast
- 11.4.3 Others
- 11.4.3.1 Market Trends
- 11.4.3.2 Market Forecast
- 11.5 Middle East and Africa
- 11.5.1 Market Trends
- 11.5.2 Market Breakup by Country
- 11.5.3 Market Forecast
- 12 SWOT Analysis
- 12.1 Overview
- 12.2 Strengths
- 12.3 Weaknesses
- 12.4 Opportunities
- 12.5 Threats
- 13 Value Chain Analysis
- 14 Porters Five Forces Analysis
- 14.1 Overview
- 14.2 Bargaining Power of Buyers
- 14.3 Bargaining Power of Suppliers
- 14.4 Degree of Competition
- 14.5 Threat of New Entrants
- 14.6 Threat of Substitutes
- 15 Price Indicators
- 16 Competitive Landscape
- 16.1 Market Structure
- 16.2 Key Players
- 16.3 Profiles of Key Players
- 16.3.1 ADP
- 16.3.1.1 Company Overview
- 16.3.1.2 Product Portfolio
- 16.3.1.3 Financials
- 16.3.1.4 SWOT Analysis
- 16.3.2 Atoss Software AG
- 16.3.2.1 Company Overview
- 16.3.2.2 Product Portfolio
- 16.3.2.3 Financials
- 16.3.3 HotSchedules Inc.
- 16.3.3.1 Company Overview
- 16.3.3.2 Product Portfolio
- 16.3.4 Huntington Business Systems
- 16.3.4.1 Company Overview
- 16.3.4.2 Product Portfolio
- 16.3.5 IBM
- 16.3.5.1 Company Overview
- 16.3.5.2 Product Portfolio
- 16.3.5.3 Financials
- 16.3.5.4 SWOT Analysis
- 16.3.6 Kronos Inc.
- 16.3.6.1 Company Overview
- 16.3.6.2 Product Portfolio
- 16.3.7 Oracle Corporation
- 16.3.7.1 Company Overview
- 16.3.7.2 Product Portfolio
- 16.3.7.3 Financials
- 16.3.7.4 SWOT Analysis
- 16.3.8 Reflexis Systems
- 16.3.8.1 Company Overview
- 16.3.8.2 Product Portfolio
- 16.3.9 SAP SE
- 16.3.9.1 Company Overview
- 16.3.9.2 Product Portfolio
- 16.3.9.3 Financials
- 16.3.9.4 SWOT Analysis
- 16.3.10 Ultimate Software Group Inc.
- 16.3.10.1 Company Overview
- 16.3.10.2 Product Portfolio
- 16.3.10.3 SWOT Analysis
- 16.3.11 Verint Systems
- 16.3.11.1 Company Overview
- 16.3.11.2 Product Portfolio
- 16.3.11.3 Financials
- 16.3.11.4 SWOT Analysis
- 16.3.12 Workday Inc.
- 16.3.12.1 Company Overview
- 16.3.12.2 Product Portfolio
- 16.3.12.3 Financials
- 16.3.12.4 SWOT Analysis
- 16.3.13 WorkForce Software LLC
- 16.3.13.1 Company Overview
- 16.3.13.2 Product Portfolio
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