Retail Automation Market Report by Type (Point-of-Sale (POS), Barcode and RFID, Electronic Shelf Label (ESL), Camera, Autonomous Guided Vehicle (AGV), and Others), Implementation (In-Store, Warehouse), End User (Supermarkets and Hypermarkets, Single Item

Retail Automation Market Report by Type (Point-of-Sale (POS), Barcode and RFID, Electronic Shelf Label (ESL), Camera, Autonomous Guided Vehicle (AGV), and Others), Implementation (In-Store, Warehouse), End User (Supermarkets and Hypermarkets, Single Item Stores, Fuel Stations, Retail Pharmacies), and Region 2024-2032


The global retail automation market size reached US$ 18.1 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 37.9 Billion by 2032, exhibiting a growth rate (CAGR) of 8.3% during 2024-2032. The market is propelled by the significant technological advancements, increasing disposable income levels, rising number of retail chains, growing consumer demand for convenience and personalization, and cost reduction and operational efficiency offered by retail automation.

Retail Automation Market Analysis:
  • Major Market Drivers: Significant technological advancements, rising labor costs, and increasing demand for better consumer experience are some of the major market drivers driving the retail automation market growth.
  • Key Market Trends: Some of the major market trends responsible for an increased retail automation demand include the proliferation of artificial intelligence and machine learning, integration of omnichannel retailing solutions, and increasing focus on sustainability.
  • Geographical Trends: North America dominates the market due to the increasing disposable income level of the region and the large retail chains across the region.
  • Competitive Landscape: AGS Transact Technologies Ltd., Diebold Nixdorf Incorporated, Fiserv Inc., Fujitsu Limited, Honeywell International Inc., NCR Corporation, Olea Kiosks Inc, Posiflex Technology Inc., Probiz Technologies Prvt, Sea Point China Limited, Simbe Robotics Inc. and Zebra Technologies Corporation., are among some of the key players in the digital health industry.
  • Challenges and Opportunities: Some of the major challenges faced by the market include job displacement and primary costs associated with retail automation. Whereas, some of the major opportunities of the market include better consumer insights and rapidly growing online-to-offline (O2O) integration.
Retail Automation Market Trends:

Significant Technological Developments

Technological advancements play a vital role in creating a positive retail automation market outlook. Rapidly developing technologies including artificial intelligence (AI), internet of things (IoT), and machine learning are driving the market growth as they transform the retail outlook by providing distinctive solutions to organize operations and improve efficiency. Other than this, numerous technological advancements lead to the introduction of a wide array of novel products which play a crucial role in easing the shopping experiences of individuals. For instance, in June 2023, Zebra Technologies announced the introduction of the TC22/TC27 mobile computer, which serves as a solution to organizations looking for improved productivity and manageability. The product is particularly appropriate for small and medium-sized businesses across numerous industries including retail and utilities.

Rising Consumer Demand for Convenience and Personalization

The increasing consumer demand for personalization, convenience, and smooth shopping experiences is propelling the market growth. In this rapidly urbanizing globe and extremely hectic lifestyles, individuals expect seamless shopping experiences in all retail channels, including offline and online. Other than this, personalization is an uncompromising factor for individuals while shopping. According to the FORBES MAGAZINE, 91% of individuals stated that there are high chances of them shopping with brands which provide offers and recommendations that are associated with them. In order to cater to these individuals, brands are offering customized product recommendations, consumer-specific promotions, and tailored services that are in alignment with their purchasing patterns.

Operational Efficiency and Cost Reduction of Retail Automation

Operational efficiency and cost reduction are other factors creating a favorable retail automation market overview, particularly in this increasingly competitive market where optimization of resources and maximizing profitability have become thumb rules. Retail automation allows retailers to organize their operational procedures, minimize manual labor prices, reduced errors, and enhanced productivity. For instance, the utilization of robotic process automation (RPA) can systematize repetitive back-end activities such as invoicing, data entry, and inventory tracking which further leads to saving a substantial amount of time and cost reduction. As per a report published by the IMARC GROUP, the global robotic process automation market has already reached US$ 4.0 Billion in 2023 and is projected to reach US$ 33.9 Billion by 2032. The report also states that the market is expanding at a growth of 25.9% during 2024-2032.

Retail Automation Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on type, implementation, and end user.

Breakup by Type:
  • Point-of-Sale (POS)
  • Barcode and RFID
  • Electronic Shelf Label (ESL)
  • Camera
  • Autonomous Guided Vehicle (AGV)
  • Others
Point of sale accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the type. This includes point-of-sale, barcode and RFID, electronic shelf label, camera, autonomous guided vehicle, and others. According to the report, point of sale (POS) represented the largest segment.

Point of Sale (POS) hold the largest retail automation market share as it plays a vital role in retail activities. POS systems are used for processing transactions, allowing consumer interactions, and managing inventory. As the adoption of omnichannel retail strategies increases, the adoption of POS systems has developed in a way so as to provide integrated solutions which effortlessly connect online and offline sales channels. According to the IMARC GROUP, the global POS software marker has already reached US$ 11.8 Billion in 2023 which is further expected to grow at US$ 23.1 Billion by 2032, expanding at a CAGR of 7.6% during 2024-2032.

Breakup by Implementation:
  • In-store
  • Warehouse
Warehouse holds the largest share in the industry

A detailed breakup and analysis of the market based on the implementation have also been provided in the report. This includes in-store and warehouse. According to the report, warehouse accounted for the largest market share.

The warehouse segment holds maximum number of shares on account of its vital role of automation in streamlining warehouse operations. Warehouses need effective of management of inventory, order fulfillment, and logistics in order to cater to the rising demand of e-commerce and omnichannel retail. Automation technologies including automated storage, robotic systems, and retrieval systems (AS/RS) improve the accuracy, productivity, and scalability in acitivties of warehouses. A report published by the IMARC GROUP, states that the global warehouse robotics market is projected to reach US$ 15.4 Billion by 2032 at a CAGR of 10.13% during 2024-2032.

Breakup by End User:
  • Supermarkets and Hypermarkets
  • Single Item Stores
  • Fuel Stations
  • Retail Pharmacies
Supermarkets and hypermarkets represent the leading market segment

The retail automation market research report has provided a detailed breakup and analysis of the market based on the end user. This includes supermarkets and hypermarkets, single item stores, fuel stations, and retail pharmacies. According to the report, supermarkets and hypermarkets represented the largest segment.

Supermarkets and hypermarkets add a substantial amount of retail automation market revenue on account of its large-scale presence which attend to a larger audience. For instance, according to the ECONOMIC TIMES, more retail is seeking spaces in numerous cities with the intent of opening up 300 supermarkets and hypermarkets over the span of next 3 years. These formats of retail stores adopt automation technologies as it allows them to streamline operations, improve consumer experiences and maximize inventory management, thus creating a positive retail automation market forecast.

Breakup by Region:
  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa
North America leads the market, accounting for the largest retail automation market share

The retail automation market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

North America dominates the market on account of a number of factors, such as high technology infrastructure, increasing disposable income levels, and an early technology adoption rate. Other than this, the preemptive approach toward innovation in confluence with the robust retail industry of the region is eventually leading to a high retail automation market value. According to the CENSUS BUREAU OF THE DEPARTMENT OF COMMERCE, the retail e-commerce sales of the United States for the fourth quarter of 2023, reached $285.2 Billion which is an increase of 0.8% as compared to the third quarter of 2023.

Competitive Landscape:
  • The market research report has also provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the major market players in the metal fiber industry include AGS Transact Technologies Ltd., Diebold Nixdorf Incorporated, Fiserv Inc., Fujitsu Limited, Honeywell International Inc., NCR Corporation, Olea Kiosks Inc, Posiflex Technology Inc., Probiz Technologies Prvt, Sea Point China Limited, Simbe Robotics Inc. and Zebra Technologies Corporation.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)
  • Key players in the industry are assigning a substantial number of resources for research and development (R&D) activities in order to develop novel technologies and solutions. These significant investments allow the introduction of new advanced automation systems. Other than this, major players are also entering into partnerships and acquisitions in order to expand their product portfolios and foster their product development procedures. For instance, NCR VOYIX Corporation announced its collaboration with Autobooks Inc. The partnership merged the accounting software of Autobooks with the payment processing platform of NCR VOYIX, so as to allow small organizations to accept payments and manage their finances in one place.
  • Latest News:
    • February 2023: RAINUS Co. Ltd. announced its collaboration with Toshiba Global Commerce Solutions to offer managing retailers the electronic shelf labels.
    • January 2023: EK Robotics partnered with Chemco Group in order to make a central warehouse in Dublin which is more economical. The central warehouse will include a transport robot fleet of nine AGVs such as smart move narrow-aisle trucks.
    Key Questions Answered in This Report:
    • How has the global retail automation market performed so far, and how will it perform in the coming years?
    • What are the drivers, restraints, and opportunities in the global retail automation market?
    • What is the impact of each driver, restraint, and opportunity on the global retail automation market?
    • What are the key regional markets?
    • Which countries represent the most attractive retail automation market?
    • What is the breakup of the market based on the type?
    • Which is the most attractive type in the retail automation market?
    • What is the breakup of the market based on the implementation?
    • Which is the most attractive implementation in the retail automation market?
    • What is the breakup of the market based on the end user?
    • Which is the most attractive end user in the retail automation market?
    • What is the competitive structure of the market?
    • Who are the key players/companies in the global retail automation market?


    1 Preface
    2 Scope and Methodology
    2.1 Objectives of the Study
    2.2 Stakeholders
    2.3 Data Sources
    2.3.1 Primary Sources
    2.3.2 Secondary Sources
    2.4 Market Estimation
    2.4.1 Bottom-Up Approach
    2.4.2 Top-Down Approach
    2.5 Forecasting Methodology
    3 Executive Summary
    4 Introduction
    4.1 Overview
    4.2 Key Industry Trends
    5 Global Retail Automation Market
    5.1 Market Overview
    5.2 Market Performance
    5.3 Impact of COVID-19
    5.4 Market Forecast
    6 Market Breakup by Type
    6.1 Point-of-Sale (POS)
    6.1.1 Market Trends
    6.1.2 Market Forecast
    6.2 Barcode and RFID
    6.2.1 Market Trends
    6.2.2 Market Forecast
    6.3 Electronic Shelf Label (ESL)
    6.3.1 Market Trends
    6.3.2 Market Forecast
    6.4 Camera
    6.4.1 Market Trends
    6.4.2 Market Forecast
    6.5 Autonomous Guided Vehicle (AGV)
    6.5.1 Market Trends
    6.5.2 Market Forecast
    6.6 Others
    6.6.1 Market Trends
    6.6.2 Market Forecast
    7 Market Breakup by Implementation
    7.1 In-store
    7.1.1 Market Trends
    7.1.2 Market Forecast
    7.2 Warehouse
    7.2.1 Market Trends
    7.2.2 Market Forecast
    8 Market Breakup by End User
    8.1 Supermarkets and Hypermarkets
    8.1.1 Market Trends
    8.1.2 Market Forecast
    8.2 Single Item Stores
    8.2.1 Market Trends
    8.2.2 Market Forecast
    8.3 Fuel Stations
    8.3.1 Market Trends
    8.3.2 Market Forecast
    8.4 Retail Pharmacies
    8.4.1 Market Trends
    8.4.2 Market Forecast
    9 Market Breakup by Region
    9.1 North America
    9.1.1 United States
    9.1.1.1 Market Trends
    9.1.1.2 Market Forecast
    9.1.2 Canada
    9.1.2.1 Market Trends
    9.1.2.2 Market Forecast
    9.2 Asia-Pacific
    9.2.1 China
    9.2.1.1 Market Trends
    9.2.1.2 Market Forecast
    9.2.2 Japan
    9.2.2.1 Market Trends
    9.2.2.2 Market Forecast
    9.2.3 India
    9.2.3.1 Market Trends
    9.2.3.2 Market Forecast
    9.2.4 South Korea
    9.2.4.1 Market Trends
    9.2.4.2 Market Forecast
    9.2.5 Australia
    9.2.5.1 Market Trends
    9.2.5.2 Market Forecast
    9.2.6 Indonesia
    9.2.6.1 Market Trends
    9.2.6.2 Market Forecast
    9.2.7 Others
    9.2.7.1 Market Trends
    9.2.7.2 Market Forecast
    9.3 Europe
    9.3.1 Germany
    9.3.1.1 Market Trends
    9.3.1.2 Market Forecast
    9.3.2 France
    9.3.2.1 Market Trends
    9.3.2.2 Market Forecast
    9.3.3 United Kingdom
    9.3.3.1 Market Trends
    9.3.3.2 Market Forecast
    9.3.4 Italy
    9.3.4.1 Market Trends
    9.3.4.2 Market Forecast
    9.3.5 Spain
    9.3.5.1 Market Trends
    9.3.5.2 Market Forecast
    9.3.6 Russia
    9.3.6.1 Market Trends
    9.3.6.2 Market Forecast
    9.3.7 Others
    9.3.7.1 Market Trends
    9.3.7.2 Market Forecast
    9.4 Latin America
    9.4.1 Brazil
    9.4.1.1 Market Trends
    9.4.1.2 Market Forecast
    9.4.2 Mexico
    9.4.2.1 Market Trends
    9.4.2.2 Market Forecast
    9.4.3 Others
    9.4.3.1 Market Trends
    9.4.3.2 Market Forecast
    9.5 Middle East and Africa
    9.5.1 Market Trends
    9.5.2 Market Breakup by Country
    9.5.3 Market Forecast
    10 SWOT Analysis
    10.1 Overview
    10.2 Strengths
    10.3 Weaknesses
    10.4 Opportunities
    10.5 Threats
    11 Value Chain Analysis
    12 Porters Five Forces Analysis
    12.1 Overview
    12.2 Bargaining Power of Buyers
    12.3 Bargaining Power of Suppliers
    12.4 Degree of Competition
    12.5 Threat of New Entrants
    12.6 Threat of Substitutes
    13 Price Analysis
    14 Competitive Landscape
    14.1 Market Structure
    14.2 Key Players
    14.3 Profiles of Key Players
    14.3.1 AGS Transact Technologies Ltd.
    14.3.1.1 Company Overview
    14.3.1.2 Product Portfolio
    14.3.2 Diebold Nixdorf Incorporated
    14.3.2.1 Company Overview
    14.3.2.2 Product Portfolio
    14.3.2.3 Financials
    14.3.2.4 SWOT Analysis
    14.3.3 Fiserv Inc.
    14.3.3.1 Company Overview
    14.3.3.2 Product Portfolio
    14.3.3.3 Financials
    14.3.3.4 SWOT Analysis
    14.3.4 Fujitsu Limited
    14.3.4.1 Company Overview
    14.3.4.2 Product Portfolio
    14.3.4.3 Financials
    14.3.4.4 SWOT Analysis
    14.3.5 Honeywell International Inc.
    14.3.5.1 Company Overview
    14.3.5.2 Product Portfolio
    14.3.5.3 Financials
    14.3.5.4 SWOT Analysis
    14.3.6 NCR Corporation
    14.3.6.1 Company Overview
    14.3.6.2 Product Portfolio
    14.3.6.3 Financials
    14.3.6.4 SWOT Analysis
    14.3.7 Olea Kiosks Inc
    14.3.7.1 Company Overview
    14.3.7.2 Product Portfolio
    14.3.8 Posiflex Technology Inc.
    14.3.8.1 Company Overview
    14.3.8.2 Product Portfolio
    14.3.8.3 Financials
    14.3.9 Probiz Technologies Prvt
    14.3.9.1 Company Overview
    14.3.9.2 Product Portfolio
    14.3.10 Sea Point China Limited
    14.3.10.1 Company Overview
    14.3.10.2 Product Portfolio
    14.3.11 Simbe Robotics Inc.
    14.3.11.1 Company Overview
    14.3.11.2 Product Portfolio
    14.3.12 Zebra Technologies Corporation
    14.3.12.1 Company Overview
    14.3.12.2 Product Portfolio
    14.3.12.3 Financials
    14.3.12.4 SWOT Analysis

    Download our eBook: How to Succeed Using Market Research

    Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

    Download eBook
    Cookie Settings