Interactive Kiosk Market Report by Component (Hardware, Software, Services), Type (Bank Kiosks, Self-Service Kiosks, Vending Kiosks, and Others), Mounting Type (Floor Standing, Wall Mount, and Others), Panel Size (17” – 32”, Above 32”), Location (Indoor,

Interactive Kiosk Market Report by Component (Hardware, Software, Services), Type (Bank Kiosks, Self-Service Kiosks, Vending Kiosks, and Others), Mounting Type (Floor Standing, Wall Mount, and Others), Panel Size (17” – 32”, Above 32”), Location (Indoor, Outdoor), Industry Vertical (BFSI, Retail, Food and Beverage, Healthcare, Government, Travel and Tourism, Entertainment, and Others), and Region 2024-2032


The global interactive kiosk market size reached US$ 32.5 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 63.3 Billion by 2032, exhibiting a growth rate (CAGR) of 7.5% during 2024-2032.

An interactive kiosk is a metal enclosure comprising specialized technology and software, which allows users to access information and applications related to communication, commerce, entertainment, and education. It helps users navigate an unfamiliar space via static and interactive maps that offer turn-by-turn directions. It provides services, including ordering, weather and news, accurate inventory information, check-in and check-out, and payments, as it can be connected wirelessly to different systems via cloud technology. Apart from this, an interactive kiosk offers several benefits, such as reduced costs, efficient services, lower human errors, and better customer experiences. As a result, it finds extensive applications in healthcare, education, retail, entertainment, travel and tourism, and food and beverage (F&B) industries.

Interactive Kiosk Market Trends:
Due to the rapid development in payment and security technologies, there is a rise in the demand for interactive kiosks across the globe. This, along with the growing need to prevent long queues at public places, such as inquiry counters of railway stations, banks, and malls, and check-in counters at airports, represents one of the key factors driving the market. Moreover, the rising employment of interactive kiosks to reduce the paperwork associated with visitor data collection and enhance the experience of visitors at hospitals and government offices is propelling the growth of the market. In addition, key market players are integrating artificial intelligence (AI)-based technology in interactive kiosks. They are also focusing on introducing kiosk systems with temperature sensors, personal protective equipment (PPE)-dispensing kiosks, smart kiosks, and mobile testing kiosks, which is positively influencing the market. Besides this, the increasing adoption of self-service systems is expected to bolster the growth of the market.

Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global interactive kiosk market report, along with forecasts at the global, regional and country level from 2024-2032. Our report has categorized the market based on component, type, mounting type, panel size, location and industry vertical.

Breakup by Component:

Hardware
Software
Services

Breakup by Type:

Bank Kiosks
Self-Service Kiosks
Vending Kiosks
Others

Breakup Mounting Type:

Floor Standing
Wall Mount
Others

Breakup by Panel Size:

17” – 32”
Above 32”

Breakup by Location:

Indoor
Outdoor

Breakup by Industry Vertical:

BFSI
Retail
Food and Beverage
Healthcare
Government
Travel and Tourism
Entertainment
Others

Breakup by Region:

North America
United States
Canada
Asia-Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa

Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players being Acante Solutions Limited (H32 Design and Development LLC), Advanced Kiosks, Advantech Co. Ltd., Aila Technologies Inc., Diebold Nixdorf Incorporated, Embross, KIOSK Information Systems, Meridian Kiosks, NCR Corporation, REDYREF Interactive Kiosks, Source Technologies (APCT Holdings LLC) and Zebra Technologies Corporation.

Key Questions Answered in This Report

1. What was the size of the global interactive kiosk market in 2023?
2. What is the expected growth rate of the global interactive kiosk market during 2024-2032?
3. What are the key factors driving the global interactive kiosk market?
4. What has been the impact of COVID-19 on the global interactive kiosk market?
5. What is the breakup of the global interactive kiosk market based on the type?
6. What is the breakup of the global interactive kiosk market based on the mounting type?
7. What is the breakup of the global interactive kiosk market based on the industry vertical?
8. What are the key regions in the global interactive kiosk market?
9. Who are the key players/companies in the global interactive kiosk market?


1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Interactive Kiosk Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Component
6.1 Hardware
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Software
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Services
6.3.1 Market Trends
6.3.2 Market Forecast
7 Market Breakup by Type
7.1 Bank Kiosks
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Self-Service Kiosks
7.2.1 Market Trends
7.2.2 Market Forecast
7.3 Vending Kiosks
7.3.1 Market Trends
7.3.2 Market Forecast
7.4 Others
7.4.1 Market Trends
7.4.2 Market Forecast
8 Market Breakup by Mounting Type
8.1 Floor Standing
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Wall Mount
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Others
8.3.1 Market Trends
8.3.2 Market Forecast
9 Market Breakup by Panel Size
9.1 17” – 32”
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Above 32”
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by Location
10.1 Indoor
10.1.1 Market Trends
10.1.2 Market Forecast
10.2 Outdoor
10.2.1 Market Trends
10.2.2 Market Forecast
11 Market Breakup by Industry Vertical
11.1 BFSI
11.1.1 Market Trends
11.1.2 Market Forecast
11.2 Retail
11.2.1 Market Trends
11.2.2 Market Forecast
11.3 Food and Beverage
11.3.1 Market Trends
11.3.2 Market Forecast
11.4 Healthcare
11.4.1 Market Trends
11.4.2 Market Forecast
11.5 Government
11.5.1 Market Trends
11.5.2 Market Forecast
11.6 Travel and Tourism
11.6.1 Market Trends
11.6.2 Market Forecast
11.7 Entertainment
11.7.1 Market Trends
11.7.2 Market Forecast
11.8 Others
11.8.1 Market Trends
11.8.2 Market Forecast
12 Market Breakup by Region
12.1 North America
12.1.1 United States
12.1.1.1 Market Trends
12.1.1.2 Market Forecast
12.1.2 Canada
12.1.2.1 Market Trends
12.1.2.2 Market Forecast
12.2 Asia-Pacific
12.2.1 China
12.2.1.1 Market Trends
12.2.1.2 Market Forecast
12.2.2 Japan
12.2.2.1 Market Trends
12.2.2.2 Market Forecast
12.2.3 India
12.2.3.1 Market Trends
12.2.3.2 Market Forecast
12.2.4 South Korea
12.2.4.1 Market Trends
12.2.4.2 Market Forecast
12.2.5 Australia
12.2.5.1 Market Trends
12.2.5.2 Market Forecast
12.2.6 Indonesia
12.2.6.1 Market Trends
12.2.6.2 Market Forecast
12.2.7 Others
12.2.7.1 Market Trends
12.2.7.2 Market Forecast
12.3 Europe
12.3.1 Germany
12.3.1.1 Market Trends
12.3.1.2 Market Forecast
12.3.2 France
12.3.2.1 Market Trends
12.3.2.2 Market Forecast
12.3.3 United Kingdom
12.3.3.1 Market Trends
12.3.3.2 Market Forecast
12.3.4 Italy
12.3.4.1 Market Trends
12.3.4.2 Market Forecast
12.3.5 Spain
12.3.5.1 Market Trends
12.3.5.2 Market Forecast
12.3.6 Russia
12.3.6.1 Market Trends
12.3.6.2 Market Forecast
12.3.7 Others
12.3.7.1 Market Trends
12.3.7.2 Market Forecast
12.4 Latin America
12.4.1 Brazil
12.4.1.1 Market Trends
12.4.1.2 Market Forecast
12.4.2 Mexico
12.4.2.1 Market Trends
12.4.2.2 Market Forecast
12.4.3 Others
12.4.3.1 Market Trends
12.4.3.2 Market Forecast
12.5 Middle East and Africa
12.5.1 Market Trends
12.5.2 Market Breakup by Country
12.5.3 Market Forecast
13 SWOT Analysis
13.1 Overview
13.2 Strengths
13.3 Weaknesses
13.4 Opportunities
13.5 Threats
14 Value Chain Analysis
15 Porters Five Forces Analysis
15.1 Overview
15.2 Bargaining Power of Buyers
15.3 Bargaining Power of Suppliers
15.4 Degree of Competition
15.5 Threat of New Entrants
15.6 Threat of Substitutes
16 Price Analysis
17 Competitive Landscape
17.1 Market Structure
17.2 Key Players
17.3 Profiles of Key Players
17.3.1 Acante Solutions Limited (H32 Design and Development LLC)
17.3.1.1 Company Overview
17.3.1.2 Product Portfolio
17.3.2 Advanced Kiosks
17.3.2.1 Company Overview
17.3.2.2 Product Portfolio
17.3.3 Advantech Co. Ltd.
17.3.3.1 Company Overview
17.3.3.2 Product Portfolio
17.3.3.3 Financials
17.3.4 Aila Technologies Inc.
17.3.4.1 Company Overview
17.3.4.2 Product Portfolio
17.3.5 Diebold Nixdorf Incorporated
17.3.5.1 Company Overview
17.3.5.2 Product Portfolio
17.3.5.3 Financials
17.3.5.4 SWOT Analysis
17.3.6 Embross
17.3.6.1 Company Overview
17.3.6.2 Product Portfolio
17.3.7 KIOSK Information Systems
17.3.7.1 Company Overview
17.3.7.2 Product Portfolio
17.3.8 Meridian Kiosks
17.3.8.1 Company Overview
17.3.8.2 Product Portfolio
17.3.9 NCR Corporation
17.3.9.1 Company Overview
17.3.9.2 Product Portfolio
17.3.9.3 Financials
17.3.9.4 SWOT Analysis
17.3.10 REDYREF Interactive Kiosks
17.3.10.1 Company Overview
17.3.10.2 Product Portfolio
17.3.11 Source Technologies (APCT Holdings LLC)
17.3.11.1 Company Overview
17.3.11.2 Product Portfolio
17.3.12 Zebra Technologies Corporation
17.3.12.1 Company Overview
17.3.12.2 Product Portfolio
17.3.12.3 Financials
17.3.12.4 SWOT Analysis

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