Behavioral Mental Health Care Software Market Report by Solution (Software, Services), Function (Clinical Functionality, Administrative Functionality, Financial Functionality), Disorder Type (Anxiety, Post-Traumatic Stress Disorder (PSTD), Substance Abuse

Behavioral Mental Health Care Software Market Report by Solution (Software, Services), Function (Clinical Functionality, Administrative Functionality, Financial Functionality), Disorder Type (Anxiety, Post-Traumatic Stress Disorder (PSTD), Substance Abuse, Schizophrenia, Bipolar Disorders, and Others), Delivery Model (Subscription Model, Ownership Model), End Use (Providers, Payers, Patients), and Region 2024-2032


The global behavioral mental health care software market size reached US$ 3.7 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 9.3 Billion by 2032, exhibiting a growth rate (CAGR) of 10.64% during 2024-2032. The growth of the market is driven by the increasing advent of technologies in the healthcare sector, surging prevalence of mental health disorders, and the rising awareness regarding the mental illness.

Global Behavioral Mental Health Care Software Market Analysis:
  • Major Market Drivers: The rising demand for mental health services, emphasis on patient-centered care, the growing adoption of telehealth and remote monitoring, and regulatory incentives are proliferating the market growth. Moreover, the integration of artificial intelligence and machine learning in the healthcare sector is also one of the key factors stimulating the market demand.
  • Key Market Trends: The growing demand for personalized treatment plans, the adoption of electronic health records (EHRs), and the rising usage of mobile applications are driving the market growth. Moreover, one of the recent behavioral mental health care software market trends is the widespread adoption of data analytics and AI technologies to identify patterns and trends that may not be apparent to human clinicians.
  • Geographical Trends: North America leads the market, on account of the advanced healthcare infrastructure and high awareness of mental health issues. The increasing initiatives taken by the key players, including product launches, and the elevating prevalence of mental health conditions are bolstering the growth of the market in North America.
  • Competitive Landscape: Some of the major market players in the behavioral mental health care software includes Accumedic Computer Systems Inc., Advanced Data Systems, AdvancedMD Inc. (Global Payments Inc.), Compulink Healthcare Solutions, Meditab Software Inc., Netsmart Technologies Inc., Psyquel, Qualifacts, Therapy Brands, TherapyNotes LLC, Valant, and Welligent Inc., among many others.
  • Challenges and Opportunities: The sensitive nature of mental health data makes it a target for cyberattacks. Ensuring data security and compliance with regulations such as HIPAA is a major challenge for software providers in this market. The growing acceptance of telehealth and remote care presents a significant opportunity for behavioral mental health care software providers.
Global Behavioral Mental Health Care Software Market Trends:

Increasing Adoption of Technologies in Healthcare

Technologies enable healthcare providers to deliver better patient care through improved diagnosis, treatment, and monitoring. Electronic health records (EHRs), telemedicine, and remote monitoring tools allow for more efficient and effective healthcare delivery. Moreover, telemedicine and mobile health apps are making healthcare more accessible to patients, especially those in remote or underserved areas. Patients can consult with healthcare providers, access medical information, and manage their health remotely, reducing the need for in-person visits. For instance, in April 2024, the Secretary of the Ministry of Health and Family Welfare, Shri Apurva Chandra launched myCGHS app for iOS devices. The aim of the app is to provide easy access to electronic health records, information, and resources for Central Government Health Scheme (CGHS) beneficiaries. Furthermore, technology streamlines administrative processes, reduces paperwork, and automates repetitive tasks, leading to cost savings and improved efficiency. Healthcare providers can focus more on patient care and less on administrative tasks. Governments of various economies are taking initiatives to promote digital health. For example, the National Health Authority has implemented Ayushman Bharat Digital Mission (ABDM) from January 2023. With the use of the ABDM ecosystem, various healthcare facilities, including clinics, diagnostic centers, hospitals, labs, and pharmacies, was able to provide the advantages of digital health to all Indian citizens. These factors are further adding to the behavioral mental health care software market.

Rising Prevalence of Mental Health Disorders

The increasing prevalence of mental health disorders is a significant driver for the behavioral mental health care software market. Mental health disorders, such as depression, anxiety, and PTSD, are becoming more prevalent globally, leading to a greater demand for mental health services and solutions. For instance, according to the 2021 National Survey on Drug Use and Health (NSDUH) by the Substance Abuse and Mental Health Services Administration (SAMHSA), an estimated 14.1 million individuals in the US who were 18 years of age or older had SMI in 2021. This figure accounted for 5.5% of all adult Americans. Behavioral mental health care software allows for personalized treatment plans and monitoring of patients' progress. This is especially important in managing chronic mental health conditions, where personalized care can lead to better outcomes. Grow Therapy and Big Health, the top providers of digital therapies for the most prevalent mental health issues, have teamed to introduce a complete mental health platform to address the whole range of mental health care requirements.

Growing Emphasis on Workplace Mental Health

There is a growing awareness of the importance of mental health in the workplace, driven by efforts to reduce stigma and improve overall well-being. Employers are recognizing the impact of mental health on productivity, employee engagement, and retention. Many countries have introduced legislation related to mental health in the workplace. For instance, according to the report published by Centers for Disease Control and Prevention in October 2023, in 2022 there were more than twice as many health workers who reported workplace harassment as there were in 2018. Moreover, the shift to remote work has introduced new challenges for employee mental health, such as feelings of isolation and burnout. Employers are turning to mental health care software to provide remote employees with access to mental health resources and support. Moreover, WHO has declared World Mental Health Day 2023 to create awareness, improve knowledge, and protect everyone's mental health as a universal right.

Behavioral Mental Health Care Software Industry Segmentation:

IMARC Group provides an analysis of the key trends in each segment of the market, along with forecasts at the global, regional, and country levels for 2024-2032. Our report has categorized the market based on solution, function, disorder type, delivery model and end use.

Breakup by Solution:
  • Software
  • Integrated Software
  • Standalone Software
  • Services
Software accounts for the majority of the market share

The report has provided a detailed breakup and analysis of the market based on the solution. This includes software (integrated software and standalone software) and services. According to the report, software represented the largest segment.

The growth of the segment is driven by the increasing adoption of software in the healthcare sector for the management of financial, administrative, and clinical functions. Moreover, integration of EHR and billing functionality that can manage complex billing procedures is expected to drive the overall market growth.

Breakup by Function:
  • Clinical Functionality
  • Electronic Health Records
  • Clinical Decision Support
  • Care Plans/Health Management
  • Other Clinical Functionalities
  • Administrative Functionality
  • Patient/Client Scheduling
  • Case Management
  • Other Administrative Functionalities
  • Financial Functionality
  • Revenue Cycle Management
  • Accounts Payable/General Ledge
  • Other Financial Functionalities
Clinical functionality holds the largest share in the industry

A detailed breakup and analysis of the market based on the function have also been provided in the report. This includes clinical functionality (electronic health records, clinical decision support, care plans/health management, and other clinical functionalities), administrative functionality (patient/client scheduling, case management, and other administrative functionalities) and financial functionality (revenue cycle management, accounts payable/general ledge, and other financial functionalities). According to the report, clinical functionality accounted for the largest market share.

Clinical functionality includes a wide range of features and tools that support mental health professionals in delivering effective care to patients. This segment encompasses electronic health records (EHR) for mental health, treatment planning, progress notes, diagnostic assessments, and telehealth capabilities. Clinical functionality is gaining traction, as it empowers healthcare providers with the necessary tools to assess, diagnose, and treat individuals with mental health disorders efficiently and accurately. For instance, according to the data published by Definitive Healthcare, more than 88% of the total hospitals in the United States have adopted inpatient or ambulatory EHR systems.

Breakup by Disorder Type:
  • Anxiety
  • Post-Traumatic Stress Disorder (PSTD)
  • Substance Abuse
  • Schizophrenia
  • Bipolar Disorders
  • Others
Anxiety represents the leading market segment

The report has provided a detailed breakup and analysis of the market based on the disorder type. This includes anxiety, post-traumatic stress disorder (PSTD), substance abuse, schizophrenia, bipolar disorders, and others. According to the report, anxiety represented the largest segment.

Anxiety-related software solutions address a broad spectrum of anxiety disorders, including generalized anxiety disorder (GAD), social anxiety disorder, and panic disorder. These software tools typically offer features, such as anxiety tracking, relaxation exercises, stress management techniques, and cognitive-behavioral therapy (CBT) interventions. The prominence of anxiety-related software can be attributed to the widespread prevalence of anxiety disorders and the growing recognition of the need for accessible and effective digital solutions to manage anxiety-related symptoms.

Breakup by Delivery Model:
  • Subscription Model
  • Ownership Model
Subscription model exhibits a clear dominance in the market

The report has provided a detailed breakup and analysis of the market based on the delivery model. This includes subscription model and ownership model. According to the report, subscription model represented the largest segment.

The subscription model involves users paying a recurring fee, typically on a monthly or yearly basis, to access and use the software. This model offers several advantages, including lower upfront costs, regular updates, and the flexibility to scale services as needed. It is particularly attractive to mental health professionals, clinics, and organizations looking for cost-effective and easily manageable solutions, as it provides continuous access to the latest features and ensures ongoing support and maintenance.

Breakup by End Use:
  • Providers
  • Hospitals and Clinics
  • Community Centers
  • Payers
  • Patients
Providers dominate the market

The report has provided a detailed breakup and analysis of the market based on the end use. This includes providers (hospitals and clinics and community centers), payers, and patients. According to the report, providers represented the largest segment.

Providers include mental health professionals, clinics, hospitals, and healthcare institutions that utilize behavioral mental health software to deliver care and manage patient records. These entities rely on software for clinical assessments, treatment planning, progress monitoring, and telehealth services, making them the largest user group.

Breakup by Region:
  • North America
  • United States
  • Canada
  • Asia-Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Indonesia
  • Others
  • Europe
  • Germany
  • France
  • United Kingdom
  • Italy
  • Spain
  • Russia
  • Others
  • Latin America
  • Brazil
  • Mexico
  • Others
  • Middle East and Africa
North America leads the market, accounting for the largest behavioral mental health care software market share

The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America accounted for the largest market share.

The region witnesses robust adoption of software solutions to address mental health concerns, with the United States being a key contributor to this growth. For instance, the Canadian Mental Health Association reported in July 2021 that one in five Canadians experiences a mental health issue or illness each year. As a result, the number of people suffering from mental health issues is expected to increase, thereby inflating the need for behavioral mental health care software to manage these conditions.

Leading Key Players in the Behavioral Mental Health Care Software Industry:

The market research report has provided a comprehensive analysis of the competitive landscape. Detailed profiles of all major companies have also been provided. Some of the key players in the market include:
  • Accumedic Computer Systems Inc.
  • Advanced Data Systems
  • AdvancedMD Inc. (Global Payments Inc.)
  • Compulink Healthcare Solutions
  • Meditab Software Inc.
  • Netsmart Technologies Inc.
  • Psyquel
  • Qualifacts
  • Therapy Brands
  • TherapyNotes LLC
  • Valant
  • Welligent Inc.
(Please note that this is only a partial list of the key players, and the complete list is provided in the report.)

Global Behavioral Mental Health Care Software Market News:
  • January 2024: Samsung has also developed its own software development kit, the Privileged Health software development kit (SDK), to provide users with more preventive health tools through integrations with healthcare platforms. It integrates sensor data from its Galaxy Watch with specialist platforms, to provide better understanding and health control to the people.
  • January 2024: Apollo hospital SeshadriPuram in Bangalore, a well-known multispecialty hospital has announced an alliance with LifeSigns, a top provider of AI-powered health monitoring technologies. Through this partnership, the hospital gains access to a wireless and remote patient monitoring system that operates 24/7.
Key Questions Answered in This Report

1. How big is the global behavioral mental health care software market?

2. What is the expected growth rate of the global behavioral mental health care software market during 2024-2032?

3. What are the key factors driving the global behavioral mental health care software market?

4. What has been the impact of COVID-19 on the global behavioral mental health care software market?

5. What is the breakup of the global behavioral mental health care software market based on the solution?

6. What is the breakup of the global behavioral mental health care software market based on the function?

7. What is the breakup of the global behavioral mental health care software market based on the disorder type?

8. What is the breakup of the global behavioral mental health care software market based on the delivery model?

9. What is the breakup of the global behavioral mental health care software market based on the end use?

10. What are the key regions in the global behavioral mental health care software market?

11. Who are the key players/companies in the global behavioral mental health care software market?


1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Key Industry Trends
5 Global Behavioral Mental Health Care Software Market
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 Market Breakup by Solution
6.1 Software
6.1.1 Market Trends
6.1.2 Key Segments
6.1.2.1 Integrated Software
6.1.2.2 Standalone Software
6.1.3 Market Forecast
6.2 Services
6.2.1 Market Trends
6.2.2 Market Forecast
7 Market Breakup by Function
7.1 Clinical Functionality
7.1.1 Market Trends
7.1.2 Key Segments
7.1.2.1 Electronic Health Records
7.1.2.2 Clinical Decision Support
7.1.2.3 Care Plans/Health Management
7.1.2.4 Other Clinical Functionalities
7.1.3 Market Forecast
7.2 Administrative Functionality
7.2.1 Market Trends
7.2.2 Key Segments
7.2.2.1 Patient/Client Scheduling
7.2.2.2 Case Management
7.2.2.3 Other Administrative Functionalities
7.2.3 Market Forecast
7.3 Financial Functionality
7.3.1 Market Trends
7.3.2 Key Segments
7.3.2.1 Revenue Cycle Management
7.3.2.2 Accounts Payable/General Ledge
7.3.2.3 Other Financial Functionalities
7.3.3 Market Forecast
8 Market Breakup by Disorder Type
8.1 Anxiety
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Post-Traumatic Stress Disorder (PSTD)
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Substance Abuse
8.3.1 Market Trends
8.3.2 Market Forecast
8.4 Schizophrenia
8.4.1 Market Trends
8.4.2 Market Forecast
8.5 Bipolar Disorders
8.5.1 Market Trends
8.5.2 Market Forecast
8.6 Others
8.6.1 Market Trends
8.6.2 Market Forecast
9 Market Breakup by Delivery Model
9.1 Subscription Model
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 Ownership Model
9.2.1 Market Trends
9.2.2 Market Forecast
10 Market Breakup by End Use
10.1 Providers
10.1.1 Market Trends
10.1.2 Key Segments
10.1.2.1 Hospitals and Clinics
10.1.2.2 Community Centers
10.1.3 Market Forecast
10.2 Payers
10.2.1 Market Trends
10.2.2 Market Forecast
10.3 Patients
10.3.1 Market Trends
10.3.2 Market Forecast
11 Market Breakup by Region
11.1 North America
11.1.1 United States
11.1.1.1 Market Trends
11.1.1.2 Market Forecast
11.1.2 Canada
11.1.2.1 Market Trends
11.1.2.2 Market Forecast
11.2 Asia-Pacific
11.2.1 China
11.2.1.1 Market Trends
11.2.1.2 Market Forecast
11.2.2 Japan
11.2.2.1 Market Trends
11.2.2.2 Market Forecast
11.2.3 India
11.2.3.1 Market Trends
11.2.3.2 Market Forecast
11.2.4 South Korea
11.2.4.1 Market Trends
11.2.4.2 Market Forecast
11.2.5 Australia
11.2.5.1 Market Trends
11.2.5.2 Market Forecast
11.2.6 Indonesia
11.2.6.1 Market Trends
11.2.6.2 Market Forecast
11.2.7 Others
11.2.7.1 Market Trends
11.2.7.2 Market Forecast
11.3 Europe
11.3.1 Germany
11.3.1.1 Market Trends
11.3.1.2 Market Forecast
11.3.2 France
11.3.2.1 Market Trends
11.3.2.2 Market Forecast
11.3.3 United Kingdom
11.3.3.1 Market Trends
11.3.3.2 Market Forecast
11.3.4 Italy
11.3.4.1 Market Trends
11.3.4.2 Market Forecast
11.3.5 Spain
11.3.5.1 Market Trends
11.3.5.2 Market Forecast
11.3.6 Russia
11.3.6.1 Market Trends
11.3.6.2 Market Forecast
11.3.7 Others
11.3.7.1 Market Trends
11.3.7.2 Market Forecast
11.4 Latin America
11.4.1 Brazil
11.4.1.1 Market Trends
11.4.1.2 Market Forecast
11.4.2 Mexico
11.4.2.1 Market Trends
11.4.2.2 Market Forecast
11.4.3 Others
11.4.3.1 Market Trends
11.4.3.2 Market Forecast
11.5 Middle East and Africa
11.5.1 Market Trends
11.5.2 Market Breakup by Country
11.5.3 Market Forecast
12 SWOT Analysis
12.1 Overview
12.2 Strengths
12.3 Weaknesses
12.4 Opportunities
12.5 Threats
13 Value Chain Analysis
14 Porters Five Forces Analysis
14.1 Overview
14.2 Bargaining Power of Buyers
14.3 Bargaining Power of Suppliers
14.4 Degree of Competition
14.5 Threat of New Entrants
14.6 Threat of Substitutes
15 Price Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Key Players
16.3 Profiles of Key Players
16.3.1 Accumedic Computer Systems Inc.
16.3.1.1 Company Overview
16.3.1.2 Product Portfolio
16.3.2 Advanced Data Systems
16.3.2.1 Company Overview
16.3.2.2 Product Portfolio
16.3.3 AdvancedMD Inc. (Global Payments Inc.)
16.3.3.1 Company Overview
16.3.3.2 Product Portfolio
16.3.4 Compulink Healthcare Solutions
16.3.4.1 Company Overview
16.3.4.2 Product Portfolio
16.3.5 Meditab Software Inc.
16.3.5.1 Company Overview
16.3.5.2 Product Portfolio
16.3.6 Netsmart Technologies Inc.
16.3.6.1 Company Overview
16.3.6.2 Product Portfolio
16.3.6.3 SWOT Analysis
16.3.7 Psyquel
16.3.7.1 Company Overview
16.3.7.2 Product Portfolio
16.3.8 Qualifacts
16.3.8.1 Company Overview
16.3.8.2 Product Portfolio
16.3.9 Therapy Brands
16.3.9.1 Company Overview
16.3.9.2 Product Portfolio
16.3.10 TherapyNotes LLC
16.3.10.1 Company Overview
16.3.10.2 Product Portfolio
16.3.11 Valant
16.3.11.1 Company Overview
16.3.11.2 Product Portfolio
16.3.12 Welligent Inc.
16.3.12.1 Company Overview
16.3.12.2 Product Portfolio

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