IHL Consulting Group

IHL Consulting Group is a wholly owned subsidiary of IHL Services, Inc., an independent business-consulting organization. IHL Group stands as a global research and advisory firm with a specialized focus on technologies within the retail and hospitality sectors. Anchored in Franklin, Tennessee, the company excels in generating timely data reports, providing advisory services, and proudly serving as a pivotal retail technology advocate at industry and vendor gatherings.

The core of IHL's mission lies in delivering tailored business intelligence solutions to retailers and retail technology vendors. Their expertise particularly shines in the realms of supply chain and store-level systems, where their insights prove instrumental in shaping strategic decisions.

IHL's clientele comprises both retailers and retail technology providers, all seeking a comprehensive understanding of the prevailing technological landscape. Be it navigating the broader technology market or pinpointing specific equipment requirements for retail, IHL caters to these needs with precision.

Rooted in purpose, IHL Group holds the belief that its existence serves a larger, altruistic objective. Beyond the pursuit of financial success and meeting client needs, the company is deeply committed to enhancing the local, state, national, and international community. This commitment is manifest in various ways, including their diligent research approach that addresses the pivotal "So What?" question, yielding actionable insights. Additionally, IHL actively contributes to the betterment of the community through initiatives like the Retail Orphan Initiative, as well as through the philanthropic endeavors of its employees.

The genesis of IHL dates back to the tenure of Greg Buzek, who accumulated 6 years of experience as a Product Development Manager for two Fortune 500 retail technology suppliers. Driven by the need for substantiated data and clear recommendations, he founded IHL Group in 1996 as a consultancy entity that stands committed to delivering meticulous research to corporate decision-makers.

IHL's operational ethos is anchored in transparency. Recognizing the significance of reliable market analysis in propelling corporations toward increased revenue and market share, IHL takes a unique approach. Unlike many research providers, they openly disclose data sources and meticulously defend the validity of their assumptions. This dedication to transparency ensures that customers can confidently employ the data, knowing its precise origins and the reasoning behind the conclusions drawn.
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33 Reports from IHL Consulting Group

   
  • 2024 Order Management Software Market

    2024 Order Management Software Market PRODUCT OVERVIEW In this report we look at how retailers are investing in one enterprise order management system (OMS) and the in order to stay competitive. Summary: Retailers are racing to compete with Amazon and Walmart. And retail supply chain disruptions, re ... Read More

  • 2024 Retail AI Readiness Index

    2024 Retail AI Readiness Index PRODUCT OVERVIEW Which retailers are ranked highest in Retail AI Readiness to take advantage of this both old and emerging technology? Who has their data in order, who has the scale and talent to fully take advantage of this transformational technology? How do companie ... Read More

  • Europe Retail Store Printer Market – 2024

    Europe Retail Store Printer Market – 2024 The Europe Retail Store Printer Market – 2024 Report provides an in-depth analysis of the retail and hospitality store printer market in the EMEA region. The report covers the period from 2020 to 2027, with projections out to 2027. The report shows that des ... Read More

  • North American Retail Store Printer Market – 2024

    North American Retail Store Printer Market – 2024 In our North American Retail Store Printer Market Study, we look at five categories of printers relative to those utilized in the retail and hospitality store environment: POS Register Receipts – this is inclusive of many different types including th ... Read More

  • Latin/South America POS Terminal Study – 2024

    Latin/South America POS Terminal Study – 2024 Our Latin America and South America Point-of-Sale (POS) Terminal Market Study – 2024 is 57 pages in length and has 22 figures. It explores the market climate for POS terminals throughout the Latin/Central and South American region. More than just numbers ... Read More

  • Asia/Pacific POS Terminal Study – 2024

    Asia/Pacific POS Terminal Study – 2024 In our 2024 Asia/Pacific POS Terminal study we explore the market climate for POS terminals throughout the region Asia/Pacific region. Along with the general retail environment for each country/region, we discuss the country-by-country shipments, installed base ... Read More

  • Latin / South America Retail Store Location Chain Sizing with POS / mPOS – 2024

    Latin / South America Retail Store Location Chain Sizing with POS / mPOS – 2024 In this Latin / South America Retail Store Location Chain Sizing with POS / mPOS study we break out the market in great detail so that you can specifically target growing niche’s in the retail and hospitality market. The ... Read More

  • Europe /Middle East / Africa Retail Store Location Chain Sizing with POS / mPOS – 2024

    Europe /Middle East / Africa Retail Store Location Chain Sizing with POS / mPOS – 2024 In this Europe / Middle East / Africa retail store location chain sizing with POS / mPOS study we analyze retail store location chain sizing and point-of-sale devices (POS). The Europe / Middle East / Africa retai ... Read More

  • Europe/Middle East/Africa POS Terminal Study – 2024

    Europe/Middle East/Africa POS Terminal Study – 2024 Our 26th annual Europe/Middle East/Africa POS Terminal Market Study report explores the trends, shipments, and forecasts of the EMEA POS terminal market climate for EPOS terminals in Germany, France, UK, Belgium, Scandinavia, Italy, Spain and other ... Read More

  • Europe/Middle East/Africa POS Terminal Study – 2024

    Europe/Middle East/Africa POS Terminal Study – 2024 Our 26th annual Europe/Middle East/Africa POS Terminal Market Study report explores the trends, shipments, and forecasts of the EMEA POS terminal market climate for EPOS terminals in Germany, France, UK, Belgium, Scandinavia, Italy, Spain and other ... Read More

  • North American POS Terminal Market Study – 2024

    North American POS Terminal Market Study – 2024 This study provides an analysis of the 2024 North America Point-of-Sale (POS) Terminal Market. With the rebound in chip production and easing of supply chain issues, POS Shipments saw strong double-digit growth in 2022. But in 2023 we saw significant s ... Read More

  • Winning the Race of Innovation: How Top Performing Retailers are Investing in Technology

    Winning the Race of Innovation: How Top Performing Retailers are Investing in Technology Who is winning the race of innovation in Retail? This report highlights which retailers are winning the race of innovation. Discover which types of retailers are investing at a higher rate than others, and what ... Read More

  • Rise of the Digital Store – How Digital Orders Are Transforming Store Operations

    Rise of the Digital Store – How Digital Orders Are Transforming Store Operations Despite a 1 week shorter holiday period 2019 ended on a very high note in retail for North America. As an economy in the US, retail sales were up over $214b for the year ending 2019. What does that mean for 2020? In t ... Read More

  • Store Matters – How Retail Still Runs Through Local Stores Even in Digital Age

    Store Matters – How Retail Still Runs Through Local Stores Even in Digital Age North American Retail started out like gangbusters in 2020, with the first two months showing a 6.4% gain over the same period a year before. But then COVID happened, and the entire landscape changed seemingly overnight. ... Read More

  • 2023 EMEA Retail Store Printer Study

    2023 EMEA Retail Store Printer Study This report provides an overview of the printer market share in EMEA retail and hospitality. We look at five categories of printers relative to those utilized in the retail and hospitality store environment: POS Register Receipts – this is inclusive of many diffe ... Read More

  • Mobile First: How Retailers are Shifting POS Priorities

    Mobile First: How Retailers are Shifting POS Priorities Historically, smaller retailers (Tier III) have been the most aggressive adopters of Mobile POS, mainly due to costs, user friendliness, flexibility, and the fact that they are seriously under-served by the leading POS vendors. Going forward, w ... Read More

  • 2023 Latin/South America Retail POS Terminal Market Study

    2023 Latin/South America Retail POS Terminal Market Study Overall, COVID really hammered the LATAM region, as lockdowns, quarantines, mask mandates and shortages ruled the day. Overall GDP in the region declined by 7% and POS shipments declined by 41.8% in 2021, the largest decline on record. For 20 ... Read More

  • 2023 Asia/Pacific Retail POS Terminal Market Study

    2023 Asia/Pacific Retail POS Terminal Market Study While 2021 saw a market crash for POS shipments, 2022 rebounded and the forecast moving forward continues to show strong growth in the market. China, India, and Korea continue to expand but COVID still shadows over the region affecting growth. Our 2 ... Read More

  • 2023 EMEA Retail POS Terminal Market Study

    2023 EMEA Retail POS Terminal Market Study Growth was back in 2021 after the COVID slowdown of shipments in 2020. This report comes out at a time of chaos with Russia’s recent invasion of Ukraine. Our 24rd annual EMEA POS report is 65 pages in length, and explores the market climate for EPOS termina ... Read More

  • 2023 North American Retail POS Terminal Market Study

    2023 North American Retail POS Terminal Market Study With the rebound in chip production and easing of supply chain issues, POS Shipments saw strong double-digit growth in 2022. The forecast for 2023 is still positive, however, higher interest rates will slow the growth we saw in 2022. This 64 page ... Read More

  • 2023 Competitive Market Leaders

    2023 Competitive Market Leaders Who is really winning among IT Vendors? Are retailers really shunning Amazon Web Services (AWS). Who are customers increasing business with in 2023? Does that differ by segment? How are solution provider’s customers performing? Which vendors has customers best posit ... Read More

  • Building an Insurmountable Lead – How Technology is Separating Leading Retailers from Competitors

    Building an Insurmountable Lead – How Technology is Separating Leading Retailers from Competitors Since the start of the pandemic, Retail is experienced a once-in-a-generation increase in IT spend due the change in shopping journeys for consumers. This has only continued in growth as we look at 2023 ... Read More

  • Over & Out – Retail’s Inventory Distortion Matrix – 2022

    Over & Out – Retail’s Inventory Distortion Matrix – 2022 IHL has been tracking the cost of overstocks and out-of-stocks for over 15 years down to the segment and region level. Instead of relying just on what retailers tell us their systems say, IHL interviews consumers to see what is really happeni ... Read More

  • mPOS 3.0 (2022 Mobile POS Study)

    mPOS 3.0 (2022 Mobile POS Study) Historically, smaller retailers (Tier III) have been the most aggressive adopters of Mobile POS, mainly due to costs, user friendliness, flexibility, and the fact that they are seriously under-served by the leading POS vendors. As a result, in 2021 retailers with les ... Read More

  • 2022 Asia/Pacific Merchant POS/mPOS Software ISV List With Marketshare

    2022 Asia/Pacific Merchant POS/mPOS Software ISV List With Marketshare This product is a list of over 140 top POS ISVs (independent software vendors) in the Asia/Pacific POS and mPOS markets for merchants and retailers. It is inclusive of those that make their own POS equipment like NCR, Oracle, Or ... Read More

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