Worldwide Services Market Shares, 2021: Year of Recovery as the Services Market Resumes Growth
This IDC study presents market shares for the worldwide services market for 2021 broken down into macromarkets (i.e., project-oriented services, managed services, and support services) and macroregion (i.e., Americas, EMEA, and Asia/Pacific)."2021 was the year of recovery, with most of the vendors returning to growth," says Sangeetika Srivastava, associate research manager, Worldwide Services at IDC. "Economic recovery of the major economies and accelerated digital push helped driving the recovery; however, increased inflation and a tight labor market remained major concerns for the vendors."
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