Worldwide Services Forecast Update, 2024–2028

Worldwide Services Forecast Update, 2024–2028


This IDC study updates the forecast for the worldwide services market for 2024–2028.“While inflation seems to have stabilized, macroeconomic challenges continue to impact organizational spending in 2024, resulting in the services’ growth in the low single digits for 2024 and rest of the forecast period,” said Nishant Bansal, associate research director with IDC’s Worldwide Services program. “Organizations will continue to invest in cloud migration and automation initiatives that incorporate AI, with a keen focus on enhancing security to prepare a cyber-resilient enterprise.”


IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Macromarket View

Project-Oriented Services

Managed Services

Support Services

Regional View

Americas

United States

Canada

Latin America

EMEA

Western Europe

Central and Eastern Europe

Middle East and Africa

Asia/Pacific

Asia/Pacific Excluding China and Japan

China

Japan

Market Context

Drivers and Inhibitors

Drivers

Enterprise Focus on Digital-First Operations

Easing Inflationary Pressures to Drive Business Spending

Inhibitors

Decline in Bigger Markets like the United States and Western Europe

Significant Market Developments

Macroeconomic Challenges

Changes from Prior Forecast

Market Definition

Foundation Market View

Methodology

Related Research

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