This IDC study updates the forecast for the worldwide services market for 2024–2028.“While inflation seems to have stabilized, macroeconomic challenges continue to impact organizational spending in 2024, resulting in the services’ growth in the low single digits for 2024 and rest of the forecast period,” said Nishant Bansal, associate research director with IDC’s Worldwide Services program. “Organizations will continue to invest in cloud migration and automation initiatives that incorporate AI, with a keen focus on enhancing security to prepare a cyber-resilient enterprise.”
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Macromarket View
Project-Oriented Services
Managed Services
Support Services
Regional View
Americas
United States
Canada
Latin America
EMEA
Western Europe
Central and Eastern Europe
Middle East and Africa
Asia/Pacific
Asia/Pacific Excluding China and Japan
China
Japan
Market Context
Drivers and Inhibitors
Drivers
Enterprise Focus on Digital-First Operations
Easing Inflationary Pressures to Drive Business Spending
Inhibitors
Decline in Bigger Markets like the United States and Western Europe
Significant Market Developments
Macroeconomic Challenges
Changes from Prior Forecast
Market Definition
Foundation Market View
Methodology
Related Research
Research Assistance
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