Worldwide Product Engineering and Operational Technology Services Forecast, 2024–2028
This IDC study presents a five-year forecast for the product engineering and operational technology services market."As an uncertain business environment and inflation fears continue to linger in the context of every customer's aspiration to transform their business, they are being cautious with their spending and focusing on generating higher ROI with their engineering and new digital technology investments. Those engineering services providers that are focusing on harnessing the promise of AI/GenAI and working closely with their customers to support their needs better and focus on providing consulting, talent, global infrastructure, and intellectual property (IP); build a partnership ecosystem to modernize existing products/services and build new ones; and manage operations in an agile manner will find themselves in a leadership position in the engineering services business," said Mukesh Dialani, research VP, Digital Engineering and Operational Technology Services at IDC.
Please Note: Extended description available upon request.
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Market Forecast
Market Context
Drivers and Inhibitors
Drivers
Customers Need Guidance on Technology Investments and the Best Use of Their Budgets
The Talent Dilemma Continues
Current Global Market Conditions Will Force Customers to Double Down on Their Need for Higher ROI from Their R&D and Engineering Services Budgets
Inhibitors
Security Breach Concerns
Customer Perception
Significant Market Developments
Changes from Prior Forecast
Market Definition
Product Engineering and Operational Technology Services