Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation

Worldwide Order Management and Orchestration Applications Forecast, 2024–2028: Slow Growth for Specialists in the Era of Platform Consolidation


This IDC study provides a five-year forecast for the worldwide order management and orchestration applications market."Order management continues to be an essential part of customer experiences (CXs) with products, though the pain of stand-up and integration can make this difficult for businesses to activate," says Heather Hershey, research director of Worldwide Digital Commerce at IDC. "The most advanced OMS platforms understand their role in the customer journey and the power they can leverage in creating impactful customer experiences. However, it is essential that OMS vendors find pathways to easier adoption and stand-up, ensuring buyers can experiment with new features and empowering them to harness delivery of tangible and sustainable value outcomes for consumers."


IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

Market Context

Drivers and Inhibitors

Drivers

Data Analytics and Real-Time Inventory Visibility

Sustainability and Ethical Sourcing

Inhibitors

Threat of New China Shock

Regulatory Scrutiny

Complexity and Expense of Leveraging Advanced Technologies

Significant Market Developments

Changes from Prior Forecast

Market Definition

Methodology

Historical and Forecast Market Values and Exchange Rates

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