Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge

Worldwide Order Management and Orchestration Applications Market Shares, 2023: The Dawn of AI-Optimized Customer-Centric Order Experiences with a Sustainable Edge


This IDC study provides the worldwide market shares for the worldwide order management and orchestration applications market for 2023, valued at $3.9 billion."Order management systems are responsible for accurately and efficiently delivering excellent customer product experiences while cutting carbon and administrative burden all at the same time," says Heather Hershey, research director of Worldwide Digital Commerce at IDC. "As younger generations of consumers demand ethical, sustainable supply chains, it is imperative that vendors of both commerce and supply chain software delight consumers while adhering to the rapidly evolving and deeply interconnected world in which we operate, driving business efficiencies and amazing customer experiences while also contributing to a more ethical and sustainable global commerce ecosystem."


IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

Top of Market

High-Growth Vendors

Noteworthy Vendors

Market Context

Growth Inhibitors

COVID-19 "Hangover"

Regulatory Scrutiny

Global Inflation

Trends Driving OMS Adoption

Complex Delivery Promises and Customer Expectations

Integration with Multiple Sales Channels

Data Analytics and Real-Time Visibility

Significant Market Developments

Methodology

Market Definition

Related Research

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