This IDC study provides insight into the worldwide IT operations management (ITOM) software market for 2022, including total revenue, top vendor market share, and growth rates. The study also includes vendor revenue for 2020–2022."Despite notable macroeconomic challenges, the ITOM market maintained growth, driven by the enterprise imperative to deliver innovative and reliable digital services," said Nancy Gohring, research director, Enterprise System Management, Observability, and AIOps at IDC. "It remains a segmented market with no vendor securing more than 10% market share and half the market comprising small and medium-sized vendors."
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IDC Market Share Figure
Executive Summary
Advice for Technology Suppliers
Market Share
Who Shaped the Year
Market Context
Worldwide IT Operations Management Software Revenue Snapshot by Region, 2022
Worldwide IT Operations Management Software Revenue Share by Deployment Type, 2022