This IDC study highlights how the landscape of managed SPs for managed cloud services is evolving as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market."Increased focus of enterprises on gaining control over all their IT and cloud resources while meeting critical business objectives in being more agile and resilient is elevating the pressure on managed SPs to make critical investments that can support these client needs," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success for managed SPs will require that they build a new operating model, create a robust governance structure, incorporate advanced automation, implement an integrated matrix in using public cloud partners, structure the ecosystem of partners into a cohesive and integrated system, embed FinOps as part of multicloud management, prepare for a changing competitive landscape, and build a blueprint for managed cloud services based on the A.R.T. of being a cloud provider."
Please Note: Extended description available upon request.
IDC Market Share Figure
Executive Summary
Advice for Service Providers
Market Share
Who Shaped the Year
Accenture
TCS
Cognizant
HCL
IBM
Market Context
Significant Market Developments
Managed Cloud Services: Top 100 Worldwide Outsourcing Deals
Methodology
Market Definition
Relationship Between Traditional Outsourced Managed Services and Managed Cloud Services
Extraction Markets
Overview of Managed Cloud Services Primary and Secondary Markets
Primary Markets of Managed Cloud Services
Secondary Markets of Managed Cloud Services
Exclusions
Penetration of Managed Cloud Services: Substitution Effect