Worldwide Intelligent Process Automation Software Forecast, 2024–2028

Worldwide Intelligent Process Automation Software Forecast, 2024–2028


This IDC study provides a forecast for the worldwide intelligent process automation software market for 2024–2028."Business automation platforms are at a pivotal juncture. As AI and automation converge to support agentic automation, market leadership is not just about streamlining work, it's about reimagining it," according to Maureen Fleming, program vice president, Worldwide Intelligent Process Automation research. "The future belongs to those successful in reimagining what their customers can build and deliver with agentic workflows rather than focusing on incremental improvements that produce only incremental benefits."


IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Think Disruption and Not Incrementalism

Plan for Single-Use AI Agent Studios

Market Forecast

IPA Segments

System-Centric Automation

Labor-Centric Automation

Decision-Centric Automation

Business Value Engineering

Market Context

Drivers and Inhibitors

Drivers

Agentic Workflows Will Drive the Next Generation of Business Automation

Requirements for Automation and Process Improvement Will Increasingly Be Defined with Business Value Engineering

Inhibitor

Standalone Automation Technologies Face Source of New Competition as LLMs Evolve

Significant Market Developments

Changes from Prior Forecast

Forecast Accuracy

Market Definition

Intelligent Process Automation Software

Business Value Engineering Software

Modeling and Architecture Tools

Process Mining

Task Mining

Observability

Decision-Centric Automation

Business Rules Management Software

Predictive Analytics Software

Labor-Centric Automation

AI Automation

Business Process Automation Platforms

Agentic BPA

Robotic Process Automation Software

Agentic RPA

System-Centric Automation

Methodology

Historical and Forecast Market Values and Exchange Rates

Related Research

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