Worldwide Intelligent Process Automation Software Forecast, 2024–2028
This IDC study provides a forecast for the worldwide intelligent process automation software market for 2024–2028."Business automation platforms are at a pivotal juncture. As AI and automation converge to support agentic automation, market leadership is not just about streamlining work, it's about reimagining it," according to Maureen Fleming, program vice president, Worldwide Intelligent Process Automation research. "The future belongs to those successful in reimagining what their customers can build and deliver with agentic workflows rather than focusing on incremental improvements that produce only incremental benefits."
IDC Market Forecast Figure
Executive Summary
Advice for Technology Suppliers
Think Disruption and Not Incrementalism
Plan for Single-Use AI Agent Studios
Market Forecast
IPA Segments
System-Centric Automation
Labor-Centric Automation
Decision-Centric Automation
Business Value Engineering
Market Context
Drivers and Inhibitors
Drivers
Agentic Workflows Will Drive the Next Generation of Business Automation
Requirements for Automation and Process Improvement Will Increasingly Be Defined with Business Value Engineering
Inhibitor
Standalone Automation Technologies Face Source of New Competition as LLMs Evolve
Significant Market Developments
Changes from Prior Forecast
Forecast Accuracy
Market Definition
Intelligent Process Automation Software
Business Value Engineering Software
Modeling and Architecture Tools
Process Mining
Task Mining
Observability
Decision-Centric Automation
Business Rules Management Software
Predictive Analytics Software
Labor-Centric Automation
AI Automation
Business Process Automation Platforms
Agentic BPA
Robotic Process Automation Software
Agentic RPA
System-Centric Automation
Methodology
Historical and Forecast Market Values and Exchange Rates
Related Research
Research Assistance
Download our eBook: How to Succeed Using Market Research
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook