Worldwide Digital Commerce Applications Market Shares, 2021: Online Business Is Still Booming Despite the Restart of the Physical Shopping Experience

Worldwide Digital Commerce Applications Market Shares, 2021: Online Business Is Still Booming Despite the Restart of the Physical Shopping Experience

This IDC study provides updated estimates for the worldwide market for digital commerce applications. This market saw continued growth in 2021, with B2B digital commerce experiencing a digital renaissance. Many legacy B2B companies sought digital transformations (DX) to future-proof their businesses. This market grew significantly in 2021 driven by the need for omni-channel "buy anywhere, fulfill anywhere" processes and digital competencies that enable the development of new business models to seize the day — such as B2B pivoting into business-to-business-to-consumer (B2B2C) commerce."2021 was an even stronger year of growth for the digital commerce applications market than 2020, indicating that the post-pandemic digital transformation boom will persist long after the pandemic is over," says Heather Hershey, research director, Worldwide Digital Commerce, IDC. "The digital commerce landscape has changed permanently due to the impacts of the COVID-19 pandemic. Digital transformation is a competitive necessity and key to forging a differentiating edge over peers."

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