Worldwide Conversational AI Tools and Technologies Market Shares, 2023: All Boats Rising on the GenAI Tide
This IDC study presents a view of worldwide conversational AI tools and technologies revenue broken down by vendor for the calendar year 2023."Following a mild dip in acceleration in the challenging year of 2022, the conversational AI tools and technologies software market growth rate recovered in 2023, with the market growing 31% to over $5.8 billion," said Hayley Sutherland, research manager, Conversational AI and Knowledge Discovery at IDC. "As technology suppliers and buyers alike begin to see ROI from generative AI–based features and products, IDC expects this to continue to be a crowded, competitive, and quickly evolving space."
Please Note: Extended description available upon request.
- IDC Market Share Figure
- Executive Summary
- Advice for Technology Suppliers
- Market Share
- Who Shaped the Year
- Market Context
- Growth Accelerators
- Dynamic Market Conditions
- Generative AI Adoption
- Growth Inhibitors
- Open Source Technology Options
- Cost
- Significant Market Developments
- Methodology
- Market Definition
- Related Research
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