Working with Services Providers to Apply Generative AI Within Existing Business Workflows

Working with Services Providers to Apply Generative AI Within Existing Business Workflows

This IDC Perspective examines how organizations can apply generative AI (GenAI) within their existing business workflows with the support of services providers. The document draws upon IDC's thought leadership and buyer survey research around GenAI adoption and provides examples of organizations that are currently working on GenAI-enabled solutions to achieve business goals."Interest and investment in GenAI are rising rapidly as organizations familiarize themselves with the technology and its use cases," says Jennifer Hamel, research director, Enterprise Intelligence Services at IDC. "While the market is still in its infancy, the time is now for CIOs and technology professionals to think through the implications of infusing GenAI into their business processes, with support from trusted services providers."

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