Western Europe Content Services Applications Forecast, 2023–2027
This IDC Market Forecast provides the market size of the content services applications market in Western Europe, comprising the ECM and CSC submarkets. While the CSC market has never been covered before, this document updates the Western Europe Enterprise Content Management Applications Forecast, 2022-2026 (IDC #EUR148684122, August 2022)"Organizations continue to seek increased operational efficiencies, especially in the current economic environment. At the same time, they must continue to support flexible work models and provide exemplary customer experience," said Holly Muscolino, group vice president, IDC Content Strategies and the Future of Work. "To that end, we will see continued modernization, a shift to a unified content model, and significant impact from disruptive solutions based on new AI technologies."
Please Note: Extended description available upon request.