Verint Analyst Days 2023: Building on the Promise of Generative AI with 30+ Bots and Counting
This IDC Market Note presents details of Verint's 2023 analyst event, which took place in person at the Sanctuary Camelback Mountain Resort in Paradise Valley, Arizona, from November 13 to 15. At the event, Verint provided an update on its latest generative AI-based features, including significant additions to its pretrained AI models, or "bots." This document provides our analysis of Verint's announcements.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- Major AI-Centric Product Updates
- Customer Stories: AI Bots Joining the Workforce
- Leading National Insurer: Building an AI-Powered Quality Ecosystem
- Navy Federal Credit Union: Leveraging AI to Augment Workforce Management
- IDC's Take
- Learn More
- Related Research
- Synopsis
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