Update to Pricing in the Worldwide Services Market, 2022
This IDC Market Perspective develops a comprehensive framework that explains in detail the terms used in the IT services pricing lexicon.The document highlights a comprehensive IT services pricing structure in detail across the three regions. It also offers a rich data set that provides both a demand-side view and a supply-side view of how IT services pricing is changing over time," said Sangeetika Srivastava, associate research manager, IDC's Worldwide Services program. "Interest in variable pricing continued to decrease in 2021 — a trend that started just before the pandemic in 2019 against 'fixed price.' Respondents from Asia and the Americas largely drove the trend."
Please Note: Extended description available upon request.
- Executive Snapshot
- New Market Developments and Dynamics
- Introduction
- Industry Dynamics
- Data
- Demand-Side Data
- Supply-Side Data
- IDC's Services Pricing Framework
- Fixed Price
- Variable Price
- Inputs
- Outcomes
- Common Pricing Models
- Hybrid
- T&M, Cost Plus, and Open Book
- Risk/Reward, Gain Share, and Outcome Based
- Other Considerations
- Advice for the Services Provider
- Learn More
- Related Research
- Synopsis
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