This IDC Vendor Profile analyzes Uniphore, a significant player in the conversational AI market, focusing on large-scale enterprise deployments. It also analyzes the company’s unique approach to conversational AI and automation, as well as its strategy of regular innovations and acquisitions, which have expanded its coverage of the customer journey.
Please Note: Extended description available upon request.
IDC Opinion
In This Vendor Profile
Situation Overview
Company Overview
Company Strategy
Product Strategy
Product/Service Offerings
X Platform
U Product Portfolio
Conversational Intelligence 2.0 Portfolio
Mergers and Acquisitions
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Colabo (April 2022)
Red Box (February 2023)
Hexagone (February 2023)
Future Outlook
Essential Guidance
Advice for Uniphore
Advice for Buyers
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