Telcos' Mobile Money Strategies in Sub-Saharan Africa

Telcos' Mobile Money Strategies in Sub-Saharan Africa


This IDC Market Perspective takes a detailed look at the latest developments in the mobile money market in Sub-Sahara Africa. The report analyses how the market has evolved since 2018 and highlights factors that have influenced the adoption of mobile money services in this region. Importantly, the report outlines the key role that the COVID-19 pandemic played in driving usage of mobile money services. The report also documents mobile money providers' key challenges in the market. "The SSA mobile market is experiencing rapid growth as operators strive to improve financial inclusion. Most of the African population remains largely unbanked, with limited access to financial products and services. MNOs are thus partnering with fintechs and financial institutions to ensure marginalized communities have access to critical financial services, all while reducing the digital divide within the region." — Derrick Chikanga, research manager, IT services, IDC Middle East and Africa

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Introduction
Key Market Developments
Mobile Money Provider Market Shares
Key Market Drivers
Regulatory Developments
Product and Service Innovation
Credit Facilities
Insurance Services
Savings and Investment Solutions
International Money Transfer Services
Wider Merchant Ecosystem
Strategic Partnerships
Challenges Affecting Mobile Money Operators
Advice for the Services Provider
Product Innovation Key
Strategic Partnerships
Merchant and Agent Networks
Mobile Network Infrastructure Investments
Sustainability
Exploring New Markets
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Synopsis

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