Talent Retention: Modernize the "Suggestion Box"

Talent Retention: Modernize the "Suggestion Box"

This IDC Perspective invites employers to consider using regular employee communications to solicit employee suggestions and feedback. While the conventional and old-fashioned suggestion box has largely been abandoned, there is still a good case to be made for asking the workforce how best to serve customers, make process improvements, and succeed overall."There is more employee communication taking place now than ever before in the post-pandemic world. IDC suggests that employers take advantage of this frequent pulse survey to solicit specific suggestions and ideas for improvement," says Lisa Rowan, research VP, Modern HR Strategies, IDC. "Well-executed employee feedback initiatives can serve to make the workforce feel valued while also potentially solving process bottlenecks and other business challenges."

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