This IDC Market Note examines the Tata Consultancy Services (TCS) Analyst Day event held in Boston, Massachusetts, on June 13, 2023. We specifically look at the TCS retail and consumer segment and the vision that TCS brings to the table around digital first. Also reviewed are the advantages and collective knowledge that TCS can offer as a significant solution driving force in the current age of rapid changes in ecommerce and artificial intelligence technology. TCS retail is seeking to capitalize on a digital-first perspective by retailers, but are there any challenges that retailers must work out first?
Please Note: Extended description available upon request.