IT Strategies for Improving Business Outcomes in Volatile Times

IT Strategies for Improving Business Outcomes in Volatile Times

This IDC Perspective is designed to help CIOs understand why focusing on business outcomes matters, how they can blend speedy delivery of outcomes while building for the future, how to harness cost optimization and faster throughput to lower costs while speeding delivery, and how to build an outcome-driven IT organization. Outcome-driven IT is an approach to IT governance focused on delivering business outcomes and impact aligned with the enterprise's mission and goals. The underlying philosophy is that every IT effort, initiative, operation, and expenditure should contribute to the delivery of targeted business outcomes. Outcome-driven IT brings together digital IT capabilities and value stream management to deliver specific and measurable business changes. A business outcome is a defined, observable, and measurable change in business performance."Uncertainty is a fact of life for CIOs, but one thing is certain — many need to replace traditional IT practices and strategies with new approaches to deliver business outcomes that matter," says Marc Strohlein, adjunct research advisor with IDC's IT Executive Programs (IEP). "One such approach is 'business outcome–driven IT,' focusing IT strategies and resources on delivering business outcomes that significantly improve business performance quickly and at least cost while incrementally building the digital business of the future."

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