Smart Policies for People-Centric European Cities and Communities: 2024 Update
This IDC Perspective provides an overview of eight macro policy areas that European city and community leaders should consider integrating into their smart city policies to drive a people-centric approach to technological innovation. "Smart city policies and strategies should be designed to enable a value-based and people-centric approach to technological innovation which prioritizes quality of life, sustainability, and prosperity," said Louisa Barker, senior research manager, IDC Government Insights.
Please Note: Extended description available upon request.
- Executive Snapshot
- Situation Overview
- Eight Key Smart Policy Areas
- User Centricity
- Key Principles
- Establish a Quality-of-Service Charter
- Drive Personalization
- Ensure Usability and Inclusiveness
- Encourage Openness and Participation
- Enable Digital Identities
- Develop Promote Digital Skills
- Good Practices
- High-Value Industries
- Key Principles
- Empower an Economic Development Authority to Promote Innovation and High-Tech Exports
- Put in Place Tax Rebates, Grants, and Subsidy Programs to Incentivize Innovation
- Ensure Access to Knowledge and Protection of Intellectual Property
- Good Practices
- Talent Development
- Key Principles
- Encourage Academic and Adult Learning
- Develop the Talent Pipeline
- Create Internship Programs
- Develop Public Sector Skills
- Good Practices
- Natural and Built-Environment Sustainability
- Key Principles
- Foster Competition in Power Grids and Communication Networks
- Promote Digital Planning
- Include the Public in Planning Urban Spaces and the Built Environment
- Enable the Reuse of Physical Infrastructure
- Make Urban Spaces Easier to Repurpose
- Accelerate Net Zero
- Innovate Financing Mechanisms
- Good Practices
- Security, Safety, and Resilience
- Key Principles
- Establish a Cross-Industry City Cybersecurity Center
- Ensure Emergency Preparedness and Disaster Recovery Planning
- Establish Health and Safety Foundations
- Ensure Privacy/Data Protection
- Regulate the Use of Cloud Services
- Good Practices
- Data and AI
- Key Principles
- Encourage Open Data
- Ensure AI Ethics, Transparency, and Innovation
- Implement Data Interoperability Standards
- Encourage Data Sharing
- Establish Digital and AI Rights
- Build Digital and AI Skills
- Good Practices
- Ecosystem Collaboration
- Key Principles
- Implement Challenge-Based Procurement
- Promote the Use of Open Standards Through Public Procurement
- Regulate the Applicability of Public-Private Collaboration
- Create Smart City Ecosystem Vehicles
- Good Practices
- Measuring and Driving Impact
- Key Principles
- Measure Benefits Realization
- Incorporate Scenario Planning
- Undertake Participatory Budgeting
- Good Practices
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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