ServiceNow Knowledge 2024: What It Means for Organizations in the Middle East and Africa
This IDC Market Note delves into the significant announcements and discussions that took place at ServiceNow's recent Knowledge 2024 summit, with a focus on the likely impact on organizations in the Middle East and Africa. It highlights ServiceNow's innovation strategy, emphasizing the strategic use of generative AI to enhance operational efficiency and productivity. The document also explores ServiceNow's expansion in the region, its partnership with Microsoft, and the benefits this will bring for its partner ecosystem and customers, including access to innovative products and a broader partner network.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- Impact on the Middle East and Africa Region
- Impact on ServiceNow's Partner Ecosystem
- Impact on ServiceNow's Customers (Current and Future)
- Access to Innovative Products and Services
- Access to More Partners
- Conclusion
- Learn More
- Related Research
- Synopsis
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