ServiceNow Knowledge 2024: "AI is Real" — An IDC EMEA Analysis and Deep Dive
This IDC Market Note analyzes major announcements and topics discussed during Knowledge 2024 summit, ServiceNow's Global Annual customers and partners event that took place on May 7-9, 2024. This document provides an EMEA-focused view and IDC EMEA Research takeaways."The importance of leveraging Cloud solutions to win in the AI-era and the importance of an Intelligent Platform as the foundation for those solutions to get the maximum ROI from AI investments have been highlighted and something IDC fully echoes." Said Andrea Siviero, Senior Research Director, MacroTech, Digital Business, and Future of Work.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- AI Is Real and in Every Business Corner!
- The Relationship Between ServiceNow, ERP Vendors, and ERP Modernization Programs
- The Value of the Partner Ecosystem in EMEA
- EMEA Growth and Scale Highlights
- IDC Recommendations for ServiceNow EMEA
- Learn More
- Synopsis
Research Assistance
Download our eBook: How to Succeed Using Market Research
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook