ServiceNow Announcements: Showing Intertwined Strategies for GenAI and Partnerships
This IDC Market Note discusses ServiceNow's generative AI strategy as expressed through its announcement of various partnerships. The document discusses ServiceNow's partnerships aimed at integration of GenAI into its products and at developing large language models. The content also explores ServiceNow's collaborations with IT consultants and cloud providers and its focus on industry-specific GenAI solutions."Given the potential for both risks and gains from generative AI, key partnerships can help customers feel more confident as they adopt new technologies," said Snow Tempest, research manager, IT Service Management at IDC.
Please Note: Extended description available upon request.
- Executive Snapshot
- In This Market Note
- IDC's Point of View
- ServiceNow's Generative AI–Enhanced Features
- Partnerships for Generative AI Development
- Partnerships for Generative AI Deployment
- Outlook
- Considerations for IT Leaders
- Learn More
- Related Research
- Synopsis
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