Security to Become a Distinguishing Factor for UC&C Success

Security to Become a Distinguishing Factor for UC&C Success

This IDC Market Perspective explains why security is becoming an important component of UC&C solutions and showcases common security features UC&C vendors/providers are starting to offer. Security is an essential component of UC&C solutions as remote communications and collaboration can create multiple vulnerable points for hackers. UC&C players must ensure that their solutions are robust and that security is part of the software development life cycle to ensure that the software is secure by design. UC&C solutions should also come with features to prevent security breaches."It is essential that UC&C players include security in discussions on software development. Communication platforms and channels now link to and carry a significant amount of sensitive information and UC&C solutions must ensure that the information is safe. Going forward, the strength of security measures will be key for defining success in the market," said Oru Mohiuddin, senior research manager, European Unified Communications and Collaboration.

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Advice for the Technology Supplier
Develop a Culture of "Security by Default"
Gear Everyday Operations Toward Security
Allocate the Necessary Resources to Drive Security
Implement a Security and Compliance Framework and Get Relevant Certifications
Partner with Communications Service Providers for Local Compliance
Incorporate Security into the Software Development Life Cycle and Make Security Features Available in the Solutions
Integrate Security and Privacy into Software Development
Make Standard Collaboration Security Features Part of the Solution
Offer Mobile Device Management
Develop User Awareness and Provide User Guidance
Help Customers Understand the Importance of Security when Selecting an UC&C solution
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Synopsis

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