Salesforce's Einstein 1 Platform Brings Generative AI to Enterprise Application Development with a Generative AI Development Stack for Business Developers

Salesforce's Einstein 1 Platform Brings Generative AI to Enterprise Application Development with a Generative AI Development Stack for Business Developers


This IDC Market Note provides insights into this year's Salesforce conference."Salesforce's announcement of the Einstein 1 platform at Dreamforce 2023 marks a watershed moment in the history of enterprise applications insofar as it represents one of the first implementations of generative AI at scale for enterprise application development," noted Arnal Dayaratna, research VP, Software Development, IDC. "Einstein 1's deep integration of conversational capabilities as well as its empowerment of business developers qua Trailblazers to create and define prompts as well as related 'skills' is enabled by its elaboration on an enterprise-grade development stack that features the Salesforce Data Cloud, Einstein Copilot, Einstein Copilot Prompt Builder, Einstein Copilot Skills Builder, and the platform's low-code-based natural language development capabilities. As such, Einstein 1 transitions generative AI application development from the domain of deep learning specialists to business developers that lack advanced training in technologies such as LangChain, Semantic Kernel, TensorFlow, and CUDA."

Please Note: Extended description available upon request.


Executive Snapshot
In This Market Note
IDC's Point of View
Einstein 1's Conversational Capabilities Will Become a Table Stakes Attribute of Enterprise Applications
Einstein 1 Marked Salesforce's Elaboration on an Entire Development Stack
Salesforce Foregrounded Data Confidentiality and Trust by Virtue of Its Trust Layer
Einstein 1 Democratizes Generative AI to Business Developers
Einstein 1 Augments Personalization for CRM Development
Salesforce Would Do Well to Elaborate on DevOps, Software Quality, and Privacy and Confidentiality Further in the Context of Einstein 1
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Synopsis

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