Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise

This IDC Market Note explores the significance of Salesforce’s Agentforce 2dx announcements at the annual Salesforce TDX conference within the broader landscape of AI technologies.“The release of Agentforce 2dx marks significant progress in the evolution of agentic AI developer technologies because it empowers developers and businesses to expediently integrate autonomous AI agents into enterprise workflows,” said Arnal Dayaratna, research VP, Software Development, IDC. “The Agentforce API enhances extensibility by enabling seamless integration of AI agents into a plurality of systems, workflows, and applications through standardized endpoints. Meanwhile, the new Salesforce Developer Edition equips developers with enterprise-grade tools such as CLI support, VS Code integration, and advanced testing capabilities that have the potential to ensure rigorous governance and scalability for agentic AI solutions. These features position the new Salesforce Developer Edition as a critical enabler for creating robust AI agents that specialize in enterprise-grade and mission-critical use cases.”


Executive Snapshot

In This Market Note

IDC’s Point of View

Agentforce API Enhances the Extensibility of Agentic AI Solutions

Salesforce Developer Edition, Now with Agentforce and Data Cloud

Agentforce Marketplace Enhances Access to AI Agents

Salesforce’s MuleSoft Complements Agentforce 2dx

Support for Collaboration Technologies

Conclusion

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Synopsis

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