U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market
This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market. "Cable operators continue to excel in the voice and data markets for SMBs by providing robust, reliable connectivity; multiple voice options; and localized sales and customer support services," said Jason Blackwell, research director for SMB Communications Services at IDC. "Small and medium-sized businesses require customized solutions and personalized support, and the vendors that best address these concerns will succeed in this space."
Please Note: Extended description available upon request.
- IDC Market Share Figure
- Executive Summary
- Advice for Technology Suppliers
- Market Share
- Who Shaped the Year
- Comcast
- Spectrum Broadband (Charter)
- AT&T, Verizon, and Lumen
- Market Context
- Significant Market Developments
- Methodology
- Market Definition
- Small Business
- Medium-Sized Business
- Related Research
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