SAP SuccessFactors HXM 2H23: SuccessConnect, AI, and More

SAP SuccessFactors HXM 2H23: SuccessConnect, AI, and More

This IDC Market Note considers SAP SuccessFactors' Human Experience Management (HXM) for 2H23, which has been a busy time for SAP SuccessFactors building up to the flagship event, SuccessConnect. Major advancements include the rollout of AI across the entire SAP SuccessFactors Human Experience Management Suite in support of more dynamic, personalized, and optimized employee experiences, people decisions, and process performance management. Updates to the HXM Suite follow in line with AI and cloud announcements coming out of SAP Sapphire earlier in the year that promised to improve operational decision guidance frameworks across all of SAP's cloud solutions while expanding the ways in which SAP customers can migrate to the cloud. As SAP advances on its own methodology for achieving platform 2.0, it is pursuing tighter integrations of cross-functional data and insights resources regardless of whether they are SAP native or part of the broader partner ecosystem supported by the SAP Business Technology Platform (BTP). For reference, SAP BTP unites client and partner application development and automation, data and analytics, integration, and AI capabilities within a single cloud environment.

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