SAP Bets on Partnerships, Platforms, and Services to Deliver AI Innovations

SAP Bets on Partnerships, Platforms, and Services to Deliver AI Innovations


This IDC Market Note contextualizes several announcements and sessions held at SAP Sapphire in Orlando, Florida, May 2023."A prominent theme at this event was how AI-powered business processes must extend from the core of the enterprise to the lines of business and verticals, and how cloud-based platforms and partnerships with best-of-breed AI providers can make it happen," said Nadia Ballard, research manager, Industry Cloud and SaaS at IDC. "At Sapphire, SAP demonstrated how it's implementing this new model in SAP S/4HANA Cloud, BTP, and across its portfolio, including its HCM, industry, and services offerings."

Please Note: Extended description available upon request.


Executive Snapshot
In This Market Note
IDC's Point of View
Enterprise Automation Rooted in the Platform
SAP Business Network for Industry Highlights Vertical Competencies and the Importance of the Partner Ecosystem
SAP SuccessFactors and Microsoft Generative AI
SAP Expands Services and Support Portfolio
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