IT's Role in HR Transformation

The IDC Market Perspective examines how HR's move from manual processes to data-driven automation is fueled by closer collaboration with IT. It highlights HR’s top priorities, like talent acquisition and service delivery, and stresses the importance of a user-friendly employee experience."Think of AI in HR as a way to focus on people, not just technology. Automating routine tasks frees up HR's time to create better employee experiences and make more strategic decisions." — Ivan Oz, research manager, AI-empowered human capital management, IDC


Executive Snapshot
New Market Developments and Dynamics
HR's Top Priorities: Talent Attraction, Process Optimization, and Service Delivery
Addressing Employee Experience in Digital Transformation
Automating HR Processes Through Technology
A People Center of Excellence
Advice for the Technology Supplier
Put the Employee Experience Front and Center
Align Your Solutions with What HR and IT Care About Most
Speak Both HR and IT Languages
Make Implementation Simple and Support Ongoing Use
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Related Research
Synopsis

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