The Rise of Artificial Intelligence in the Asia/Pacific Retail Industry

The Rise of Artificial Intelligence in the Asia/Pacific Retail Industry

This IDC Perspective discusses the role of big data and analytics (BDA), artificial intelligence (AI), and Internet of Things (IoT) in the Asia/Pacific retail sector. It further discusses how the retail industry has changed in a post-COVID-19 scenario and how these technologies are now key to tackling these changes in customer behavior. Once implemented, BDA, AI, and IoT can automate, streamline, and help with making accurate decisions across the retail value chain. For retailers, opting out of these technologies could mean missing out on gaining a competitive advantage."Setting up a foundation for artificial intelligence, which allows scalability for future innovations and technology stacks, is key for retailers. Given the changing consumer behavior, leveraging this technology along with big data and analytics and machine learning is critical in being able to adapt and stay ahead of the competition," says Ayush Narain, retail analyst, IDC Retail Insights for Asia/Pacific.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
Technologies Deployed in Retail
Business Segment Opportunity
Case Study 1: Dominos Australia Has Partnered with Dragontail Systems to Install an AI-Powered Pizza Checker and AI-Based Camera to Improve Its Quality Checks
Case Study 2: Crown Coffee Partnered with Intel to Deploy an AI-Powered Robot
Case Study 3: Burberry Debuts Luxury’s First Social Retail Store in Shenzhen, China, Powered by Tencent Technology
Advice for the Technology Buyer
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Synopsis

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