Category: Retail Banking
Retail Banking market research reports by IDC
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AI Will Provide More Proficiency and Efficiency for Bank Employees
AI Will Provide More Proficiency and Efficiency for Bank Employees This IDC Perspective delves into how AI is set to enhance proficiency and efficiency for bank employees by focusing on transparency, trust, and compliance. Key productivity impacts include improved customer and employee satisfaction, ... Read More
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IDC FutureScape: Worldwide Retail Banking 2025 Predictions
IDC FutureScape: Worldwide Retail Banking 2025 Predictions This IDC study provides the 2025 top 10 predictions for retail banking. By understanding these emerging trends, retail banking businesses can better position themselves to capitalize on new opportunities, mitigate risks, and deliver enhance ... Read More
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Customer Data Platforms Will Boost Loyalty and Lifetime Value for Retail Banking Customers
Customer Data Platforms Will Boost Loyalty and Lifetime Value for Retail Banking Customers This IDC Perspective highlights the importance of customer data platforms (CDPs) in creating seamless customer experiences and leveraging GenAI for personalized advice, as well as the necessity for banks to ad ... Read More
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Generative AI in Retail Banking: Opportunities and Use Cases
Generative AI in Retail Banking: Opportunities and Use Cases This IDC Market Perspective provides guidance on generative AI (GenAI) use cases for retail banking and must be read in conjunction with other IDC research on GenAI technology. This research suggests several AI and GenAI use cases that cou ... Read More
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