Red Hat's Partner Program Investments Focus on Improved Engagement and Enhanced Customer Experience
This IDC Market Note analyzes recent modifications to Red Hat's global partner engagement model and program framework designed to drive a globally consistent and simplified partner experience. Highlights include an analysis of the new program framework and insights on Red Hat's ecosystem mindset and focus on a "customer first, partner always" approach. This document also covers its impact on partner value metrics as well as the growing importance of a customer-led ecosystem strategy.
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