This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as numerous clients discussed their work with the firm. This document describes the top impressions of several IDC analysts who participated in the event, rather than being a comprehensive account of everything PwC is doing, in the hope that readers will want to engage with the analysts to dig deeper."This year's event saw relatively equal time devoted to both the Trust Solutions and the Consulting Solutions sides of its business, as defined in PwC's New Equation," said Gard Little, research vice president, Global Services Markets and Trends at IDC, "and it was interesting to see, especially with so much current focus on technologies such as GenAI, that PwC's strategy of being human led and tech powered is emphatically betting on a people-first approach to launch the company's next phase of planned growth."
Please Note: Extended description available upon request.
Executive Snapshot
New Market Developments and Dynamics
Nadia Ballard: PwC Products and Technology Showcase
Jason Bremner and Ali Close: Managed Services
Dorothy Creamer: Next-Gen CX, a Key Part of Equation for Business Model Reinvention
Frank Della Rosa: Global Tech Firm Works with PwC to Restructure and Accelerate the Journey to SaaS
Jen Hamel: A Human-Led, Tech-Powered Approach to AI Investment
Phil Harris: Risk Management Is the Focus
Vladimir Kroa: Sustainability/Climate Focus Is Intertwined with Many Business Parts at PwC
Nimita Limaye and Michael Townsend: Business Model Reinvention of an mRNA Biotech
Gard Little: Twilight of Tim Ryan Era Foreshadows the Next
Amy Loomis: Laying the Foundation for a Dynamic Future of Work
Craig Robinson: PwC as Client Zero
Grace Trinidad: "Trust Is the Currency of Business"