This IDC Perspective discusses how payers should consider an enterprise approach to achieve mandated accessibility. The most appropriate path for payers in achieving both of the mandated initiatives seems to be establishing an overall vision and road map of the enterprise’s approach and then modularly implementing sections of the necessary technology architecture.“In 2025, payers are going to spend the money to meet the accessibility mandates; the question is whether they will add to the enterprise’s fragmentation or further centralize content and data management.” — Jeff Rivkin, research director, IDC Health Insights
Executive Snapshot
Situation Overview
What Is a Section 1557 Covered Entity?
What Operational Changes Are Required of Section 1557 Covered Entities?
Provide Meaningful Access to Individuals with Limited English Proficiency
Ensure Effective Communication with Individuals with Disabilities
Make Reasonable Efforts to Mitigate Discrimination in the Use of Patient Care Decision Support Tools
What Standards Are We Talking About?
Advice for the Technology Buyer
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Related Research
Synopsis
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