
Payers Must Build Their Member-360 Data Platform and Data Factory Now!
Description
Payers Must Build Their Member-360 Data Platform and Data Factory Now!
This IDC Perspective discusses how payers are now required to build a member-360 data platform and data factory. Instead of silos, when all of this is merged into a longitudinal (member-360) patient record, this data becomes a centrally deployed asset that can be used to allow customer service, enrollment, claims, compliance, metrics, sales, marketing, and care coordination teams to access and use the same information base to profile members, provide common interoperability, and provide the level of service that members require in today's consumerized world of healthcare and health insurance."The prior authorization mandate cemented the need for a comprehensive longitudinal health record to enable interoperability. The payer business is changing so fast that they can no longer write code for every new input or output desired. Low-code, no-code, and generative AI techniques are now available to enable an agile, expandable, comprehensive member-360 data platform and a data factory to establish and maintain it. Just do it, payers!" — Jeff Rivkin, research director for IDC Health Insights
Please Note: Extended description available upon request.
Table of Contents
5 Pages
- Executive Snapshot
- Situation Overview
- Effectively, a Mandated Internal Data Structure
- The Mandated Data Structure Must Be Agile
- Take Advantage of the Maturation of the Low-Code, No-Code, and Generative AI Developer Technologies
- Build the Member-360 Data Platform and Establish the Data Factory
- Multiple Input Formats Being Ingested for PA
- Overhaul of Care Management/PA Interfaces
- Clinical Data Expansion
- Advice for the Technology Buyer
- Learn More
- Related Research
- Synopsis
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