This IDC Market Note explores the impact of recent developments within the Nomadia Group, including the appointment of a new CEO and a series of strategic acquisitions. It examines how these acquisitions are helping to shape Nomadia's business strategy, expand its product portfolio, and broaden its customer base. Additionally, the report considers the wider implications of these changes in the field service management and mobile workforce management market."Digitally proactive industrial organizations are increasingly contemplating the shift from preventive to predictive service models. They are keen to leverage advanced technologies — particularly AI and GenAI — and integrate field data, asset service data, and customer insights to modernize and manage complex field services more effectively. Nomadia is betting on these data-driven, AI-enabled intelligent systems, in alignment with end-user priorities to enhance sustainability performance in the service domain. This means investing in digital solutions to optimize end-to-end field services, asset maintenance, and technician productivity to deliver smarter services for more impactful outcomes." — Research Director Gaurav Verma, IDC Energy Insights.
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