NICE: Specializing in CX-Driven GenAI

NICE: Specializing in CX-Driven GenAI


This IDC Market Note highlights the key points from NICE Analyst Summit held in Peru on October 11-13, 2023. It discusses NICE's strategy and drivers of innovations as NICE continues to specialize in CX-based AI, leveraging its assets and expertise in customer interactions.

Please Note: Extended description available upon request.


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