Managed Public Cloud Services: Value of Public Cloud Providers as Partners with Managed Service Providers

Managed Public Cloud Services: Value of Public Cloud Providers as Partners with Managed Service Providers

This IDC Market Perspective provides insight into buyer experience in working with public cloud providers spanning AWS, Azure, Google, IBM, and Alibaba as part of utilizing managed cloud services and the managed SPs supporting these public clouds. This document looks specifically at client assessment of these public cloud providers based on the following three questions posed as part of IDC's 2022 Worldwide Managed CloudView Survey to buyers of managed cloud services. In detail:Benefits:Primary benefit that companies/organizations achieved when using managed cloud services to support each of the public cloud providers that they utilizeChallenges:Primary challenge that companies/organizations have experienced when using managed cloud services to support each of the public cloud providers that they utilizeStrengths: Primary strength for each of the public cloud providers that companies/organizations have utilized when using managed cloud services to support these providers"Optimizing the value that enterprises can achieve when using public cloud providers as part of managed cloud services will be essential in helping organizations meet critical business and IT objectives, particularly around enabling agility, improving customer experience, driving revenue, and shifting to an opex model, to name a few," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Investments that managed SPs must make to ensure that they can effectively support client use of public cloud providers must include mapping public cloud providers by optimal value, implementing an integrated matrix in using public cloud partners, building a new operating model, creating a robust governance structure, and structuring the ecosystem of partners into a cohesive and integrated system."

Please Note: Extended description available upon request.