Managed Public Cloud Services: Industry Benchmarks and Investment Directions

Managed Public Cloud Services: Industry Benchmarks and Investment Directions


This IDC Market Perspective provides insight into 33 key industry benchmark metrics for managed SPs that compete in the managed public cloud services marketplace. Managed SPs can utilize these metrics to assess how well positioned they are against other managed SPs competing in the managed public cloud services market. Finally, this document provides IDC's essential guidance to assist managed service providers in making the optimal set of investments to ensure competitive advantage."Industry benchmarks on how clients are using managed public cloud services can provide a gauge by which managed SPs can adjust their business models to ensure success," says David Tapper, program vice president, Outsourcing and Managed Cloud Services at IDC. "Critical areas of investment for managed SPs to optimize market opportunities for managed public cloud services include emphasizing innovation, implementing a holistic governance structure, utilizing matrix management, building the right organizational structure, and pursuing new markets."

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Executive Summary
Definition of Managed Public Cloud Services
Overall Cloud Priorities
Industry Benchmarks
Overview of Industry Benchmarks
Public Cloud Partner Ecosystem Best Practices
Use of Public Cloud Platforms
Considerations
Use of COEs with Public Cloud Platforms
Considerations
Operational Excellence
Modernization and Engineering Processes
Considerations
Management Platforms
Considerations
Automation
Considerations
Scalability and Efficiencies
Technology and Platform Solutions
Considerations
Regulatory and Environmental Solutions
Considerations
Financial Management
Considerations
Impact on Managed SPs
Public Cloud Partners: Matrix Management
Critical Building Blocks
Advice for the Services Provider
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Related Research
Synopsis

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