Managed Cloud Services: Meeting Business Objectives with Robust Governance and Multicloud Management Capabilities

Managed Cloud Services: Meeting Business Objectives with Robust Governance and Multicloud Management Capabilities

This IDC Market Perspective provides insight into buyer expectations of managed SPs in supporting the creation of an effective governance structure and the implementation of a multicloud management platform, also referred to as a control plane, to be used as part of this structure. This document also provides a strategic framework of critical building blocks required to support meeting governance requirements involving a new operating model and an integrated matrix for public cloud partners."Enterprises' ability to achieve their business and IT objectives when utilizing managed cloud services requires managed SPs to create a robust governance structure that requires making a wide array of investments that utilize a new operating model," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Investments that managed SPs must make to ensure that they can support meeting client business and IT objectives include incorporating a business operations center, utilizing an 'intelligent' multicloud management platform, and implementing an integrated matrix for public cloud partners."

Please Note: Extended description available upon request.


Executive Snapshot
New Market Developments and Dynamics
Executive Summary
Market and Buyer Requirements
Future Cloud Strategy
Priority of Multicloud Management Platforms
Value of Multicloud Management Platforms
Automation of Multicloud Management Platform
Financial Management
Governance
Enablers to Effective Governance
Functional Priorities of Governance
Key Impacts on Managed Cloud Services and Managed SPs
New Operating Model
Process Optimization
Operational Control
Adaptation
Operational Control: Creating a Business Operations Center
Adaptation: Integrated Digital Services Supply Chain
Public Cloud Partners: Integrated Matrix
Advice for the Services Provider
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Synopsis

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