Mapping the Landscape of Emerging Enterprise Automation Platforms

Mapping the Landscape of Emerging Enterprise Automation Platforms


This IDC Perspective analyzes the ways in which business automation technology vendors are growing their tool portfolios and shifting their positioning to promote broad automation platforms. It briefly profiles the positions of a selection of 12 vendors that have pursued a mix of internal development and corporate acquisitions to build out such platforms: Appian, Celonis, IBM, Jitterbit, Kofax, Microsoft, Pegasystems, Salesforce, SAP, ServiceNow, SS&C Blue Prism, and UiPath."As the business automation technology market matures, more and more vendors are shifting to position themselves as broad platform providers," said Neil Ward-Dutton, VP AI, Automation and Analytics Europe, IDC. "With nearly 60% of European organizations telling us they plan to consolidate automation vendor relationships and take more strategic approaches to automation, it is critical that organizations work carefully to partner with automation vendors that go further than simply offering broad toolkits."

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
A Maturing Business Automation Market in EMEA
More Mature Business Automation Adopters Are Achieving Significant Benefits
Crowded Technology Landscape and Vendor Consolidation
Introducing Enterprise Automation
Making Sense of the Market With a Work Blueprint
The Emergence of Enterprise Automation Platforms
Growing Role for AI
Mapping a Sample of Enterprise Automation Vendors' Offerings
Appian
Celonis
IBM
Jitterbit
Kofax
Microsoft
Pegasystems
Salesforce
SAP
ServiceNow
SS&C Blue Prism
UiPath
What Makes a Good Enterprise Automation Platform?
Advice for the Technology Buyer
Learn More
Related Research
Synopsis

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