Key Takeaways from Insurtech Insights Europe 2023

Key Takeaways from Insurtech Insights Europe 2023

This IDC Perspective summarizes key topics and highlights from Insurtech Insights Europe 2023, which took place in London on March 1 and 2, 2023. The conference primarily discussed the role of partnerships between insurance incumbents and insurtechs as the insurance industry faces global inflation, digitalization, talent challenges, and COVID-19. Insurtechs can help insurance companies become more digitally resilient, offer nimble services to customers, and reduce costs while improving efficiency. The conference also emphasized the importance of relentless focus on customer experience, as insurtechs aim to place customers at the heart of how products are designed and delivered. The insurance industry is moving toward embedded insurance, blurring boundaries between industries and offering customers more personalized and flexible solutions. "Forming partnerships is essential for insurers that want to enhance their digital resilience and accelerate their time to innovation in specific areas. Insurtech Insights Europe is the ideal platform for professionals that wish to explore the insurtech landscape and choose the most suitable complementary plans from a long-term strategic standpoint. This event can help professionals identify potential partners with the right skill set, shared values, and a long-term vision for success," said Davide Palanza, research manager, IDC Financial Insights.

Please Note: Extended description available upon request.


Executive Snapshot
Situation Overview
The Era of Perpetual Upheaval: The Role of Partnerships Between Insurance Incumbents and Insurtechs
Relentless Focus on Insurance Customer Experience
Partnerships Are Driven by SaaS, with the Insurance Ecosystem Platform Serving as the Foundation
Insurance Customer Life Cycle: Notable Providers
Acquisition
Onboarding
Service
Advice for the Technology Buyer
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