Japan Unified Communications and Collaborative Workspace Forecast, 2022–2026

Japan Unified Communications and Collaborative Workspace Forecast, 2022–2026

This IDC study provides the actual performance for the Japan unified communications (UC) and collaborative workspace market in 2021 and market forecasts for the period 2022–2026. IDC categorizes the market into four solution segments and provides an analysis and forecast for each market size. The four segments are the IP telephony (IPT) market, the IP conferencing systems market, the IP contact center (IPCC) systems market, and the collaborative workspace market. The spread of the COVID-19 infection and the outbreak of the Russia-Ukraine War have also affected this market, and the market forecast used in this study has taken into account the impact of and outlook for the COVID-19 pandemic and the Russia-Ukraine War as of the end of April 2022. In 2021, this market grew at a high rate as a result of the penetration of telecommuting and hybrid work in user companies."To ensure the continued growth of the Japan UC and collaborative workspace market, IT suppliers should improve and expand the digital workspace scope of application, support the efforts to improve employee experience (EX) to enhance corporate value, and develop new business opportunities by reexamining the voice communication added values, and continuously examine ways to improve digital workspace utilization in Japan," says Saki Ota, Software And Security senior market analyst, IDC Japan.

Please Note: Extended description available upon request.